Operational Support

Operational Support

Kilmarnock Full-Time 22798 - 27880 £ / year (est.) No home office possible
S

At a Glance

  • Tasks: Provide admin support across operational, maintenance, and construction functions.
  • Company: Join SP Energy Networks, a leader in renewable energy and part of the Iberdrola Group.
  • Benefits: Enjoy 36 days annual leave, pension matching, and discounts on travel and leisure.
  • Why this job: Be part of a team driving Scotland's Net Zero ambition with diverse career opportunities.
  • Qualifications: GCSE or equivalent, with strong communication and IT skills; admin experience preferred.
  • Other info: We support candidates with disabilities and promote an inclusive workplace.

The predicted salary is between 22798 - 27880 £ per year.

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Head of Talent Acquisition at ScottishPower

Kilmarnock

Salary from £27,498 to £32,350

Permanent

Closing Date: 09/07/2025

Help us create a better future, quicker!

At SP Energy Networks our focus is on harnessing technology and innovation to create the networks of the future. Our team is building a dynamic network to meet the changing demands for electricity and increasingly, renewable electricity – safely, securely, and sustainably in the communities we serve.

At SP Energy Networks, we know people are central to building a better future, quicker and we are seeking new talent to join our team.

What You’ll Be Doing

Provide administration support to the zone across operational, maintenance and construction functions. Support of ENPaRT work programme and reporting. Support data admin in CCT, SAP, Cintellate and other work systems.

  • Provide administration and management support within all areas of the business
  • Manage all correspondence and communication within the business
  • Ensure that all customer contacts are dealt with in accordance with relevant processes
  • Assist in the building of the weekly work programme with Zone staff and Team Leaders
  • Supporting the weekly and daily maintenance of the resource plan and work programme
  • Production and delivery of reports and management information within agreed timescale
  • Liaison with external suppliers and other business areas Printing and collation on information to assist in the generation of work packs
  • Contribute as an effective team member of zone team.
  • Ensure quality standards are maintained in all activities performed.
  • Ensure awareness of and comply with Company Health, Safety and Environmental requirements on issues as they arise.
  • Comply with appropriate safety equipment as required
  • Work towards a zero-accident culture.

What You’ll Bring

  • General knowledge of the Operations, Maintenance and Construction business activities
  • Planning and organisation skills
  • Excellent communication skills
  • Previous Administration experience
  • Negotiation and people management skills.
  • Customer Service skills
  • Working knowledge of IT systems
  • Experience in SAP, CCT and Cintellate systems (desirable)
  • Experience in a multi-stranded project support role or equivalent experience (desirable)
  • Knowledge of ENPaRT scheduling system (desirable)

As a Minimum, You Will Demonstrate

  • Educated to GCSE or equivalent standard
  • Computer literacy – e.g. Microsoft Office suite

What’s In It For You

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.

Benefits

At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that – so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include:

  • 36 days annual leave
  • Holiday purchase – perfect your work/life balance with extra annual leave
  • Share Incentive Plan and Sharesave Scheme
  • Payroll giving and charity matched funding
  • Technology Vouchers – save more and spread the cost of your technology purposes
  • Count us in – pledge to reduce carbon emissions and help fight climate change
  • Electric Vehicle Schemes – to help you transition to green/clean driving
  • Cycle to Work scheme and public transport season ticket loans
  • Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments
  • Life Assurance (4x salary)
  • Access to Savesmart financial wellbeing support
  • Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why SP Energy Networks

SP Energy Networks is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland, North Wales and in the North West of England. We operate over 4000km of cables and lines that make-up the transmission network – connecting infrastructure like wind farms into the electricity system. It’s a role that puts us right at the heart of Scotland’s ambition to be Net Zero by 2044. And we’re taking it very seriously. We’re investing >£5.5 billion into our transmission network, directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.

We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com.

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.

IMPORTANT

Advert will close at 23:59 GMT the day before Job Posting End Date below

July-10-2025

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Utilities

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Operational Support employer: ScottishPower

At SP Energy Networks, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With competitive salaries, extensive benefits including generous annual leave, and a commitment to sustainability, our Kilmarnock location provides a unique opportunity to contribute to the future of renewable energy while enjoying a fulfilling career in a diverse and inclusive environment.
S

Contact Detail:

ScottishPower Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operational Support

✨Tip Number 1

Familiarise yourself with the specific IT systems mentioned in the job description, such as SAP, CCT, and Cintellate. Having a working knowledge of these systems will not only boost your confidence but also demonstrate your readiness to hit the ground running.

✨Tip Number 2

Network with current employees or professionals in the utilities sector. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations, which can be invaluable during interviews.

✨Tip Number 3

Prepare to discuss your previous administration experience in detail. Think of specific examples where you've successfully managed correspondence, supported project planning, or contributed to team efforts, as these are key aspects of the role.

✨Tip Number 4

Showcase your customer service skills by preparing scenarios where you've effectively resolved issues or improved client satisfaction. This will highlight your ability to handle customer contacts in line with the company's processes.

We think you need these skills to ace Operational Support

Administration Support
Planning and Organisation Skills
Excellent Communication Skills
Customer Service Skills
Negotiation Skills
People Management Skills
Working Knowledge of IT Systems
Experience in SAP
Experience in CCT
Experience in Cintellate
Multi-stranded Project Support Experience
Knowledge of ENPaRT Scheduling System
Attention to Detail
Ability to Work Under Pressure
Team Collaboration Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements for the Operational Support position. Tailor your application to highlight how your skills and experiences align with what ScottishPower is looking for.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administration experience and your familiarity with IT systems like SAP, CCT, and Cintellate. Use specific examples to demonstrate your planning, organisation, and communication skills.

Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are passionate about working at ScottishPower. Mention how you can contribute to their mission of creating sustainable energy solutions.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.

How to prepare for a job interview at ScottishPower

✨Know the Company

Before your interview, take some time to research SP Energy Networks. Understand their mission, values, and recent projects. This will help you align your answers with their goals and show that you're genuinely interested in being part of their team.

✨Highlight Relevant Experience

Make sure to emphasise any previous administration experience or knowledge of IT systems like SAP, CCT, and Cintellate. Be ready to discuss how your skills can contribute to the operational support role and improve efficiency within the team.

✨Demonstrate Communication Skills

Since excellent communication is key for this role, prepare examples of how you've effectively communicated in past positions. Whether it's managing correspondence or liaising with external suppliers, showcasing your ability to communicate clearly will be crucial.

✨Prepare Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, company culture, or specific projects. This shows your enthusiasm and helps you determine if the company is the right fit for you.

Operational Support
ScottishPower
S
  • Operational Support

    Kilmarnock
    Full-Time
    22798 - 27880 £ / year (est.)

    Application deadline: 2027-07-13

  • S

    ScottishPower

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