ScottishPower is seeking a Customer Service and Vulnerability Lead in Glasgow. You will shape and deliver training across SP Energy Networks to boost customer experience and address vulnerability, combining coaching, e-learning, workshops, and on-the-job learning.
The role requires collaboration with managers, designing development plans, and maintaining training records. The position offers hybrid working, a competitive salary and a strong benefits package, with travel across license areas and
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Customer Experience & Vulnerability Training Lead in Glasgow employer: ScottishPower
ScottishPower is an exceptional employer, offering a dynamic work environment at its Glasgow HQ where innovation meets sustainability. With a strong focus on employee well-being, the company provides generous benefits including up to 36 days of annual leave, a robust pension scheme, and opportunities for professional growth within a global leader in renewable energy. Join a diverse team committed to making a positive impact while enjoying flexible working arrangements and a culture that values inclusion and personal development.
