ScottishPower is seeking an inspirational Customer Service Team Leader in Prenton to lead a high-performing team in a fast-paced customer environment. You will coach, mentor and develop staff, using data and feedback to drive improvements while delivering outstanding customer outcomes.
You'll work with stakeholders across the business to resolve issues, ensure compliance and embed continuous improvement. A strong service mindset and proven leadership in contact centre or service operations are
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Customer Service Team Leader & Coach in Birkenhead employer: ScottishPower
ScottishPower is an exceptional employer, offering a dynamic work environment at its Glasgow HQ where innovation meets sustainability. With a strong focus on employee well-being, the company provides generous benefits including up to 36 days of annual leave, a robust pension scheme, and opportunities for professional growth within a global leader in renewable energy. Join a diverse team committed to making a positive impact while enjoying flexible working arrangements and a culture that values inclusion and personal development.
