At a Glance
- Tasks: Lead a high-performing team to resolve customer complaints and ensure top-notch service delivery.
- Company: Join ScottishPower Energy Retail, a leader in the energy sector with a hybrid work model.
- Benefits: Enjoy a competitive salary, 36 days of annual leave, and great employee benefits.
- Other info: Opportunity for career growth in a supportive and innovative environment.
- Why this job: Make a real difference by enhancing customer satisfaction and leading a dynamic team.
- Qualifications: Extensive experience in complaints management and knowledge of telecommunications required.
The predicted salary is between 40000 - 50000 £ per year.
SCOTTISHPOWER ENERGY RETAIL LIMITED is seeking a Senior Operational Manager to lead a high-performing complaints operation from their Blantyre office, operating in a hybrid model. The role involves managing all aspects of complaint resolution and maintaining high quality across service delivery.
The ideal candidate will have extensive experience in complaints management, along with a strong grasp of telecommunications.
The position also offers competitive salary and benefits including annual leave of 36 days.
Senior Complaints Operations Leader (Hybrid) employer: SCOTTISHPOWER ENERGY RETAIL LIMITED
At ScottishPower Energy Retail Limited, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to excel in their roles. Located in Blantyre, our hybrid working model offers flexibility while providing extensive growth opportunities and a competitive benefits package, including 36 days of annual leave, making us an exceptional employer for those seeking a meaningful career in complaints management.
Contact Details:
SCOTTISHPOWER ENERGY RETAIL LIMITED Recruitment Team
