Community Advisor - Advice Line

Community Advisor - Advice Line

Full-Time 31795 - 34030 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support autistic individuals and families through our vital Advice Line and community outreach.
  • Company: Join Scottish Autism, a compassionate organisation dedicated to making a difference.
  • Benefits: Flexible working, competitive salary, and a comprehensive benefits package.
  • Other info: Opportunities for both full-time and part-time roles with career growth.
  • Why this job: Make a real impact in the lives of autistic people and their families.
  • Qualifications: Lived experience or knowledge of autism, strong listening skills, and empathy.

The predicted salary is between 31795 - 34030 £ per year.

Community Advice Services – Advice Line Team

Location: Flexible / Home Working, with an element of travel for local community outreach work across Scotland.

Please note this vacancy is open to those living in any local authority in Scotland.

Permanent, Full and Part Time opportunities available (Total Hours available 56.5 hours per week).

Salary: £31,795 appointed / £32,216 confirmed / £34,030 advanced (all pro rata).

Please note we are unable to offer visa sponsorship for this role.

Are you passionate about making a difference in the lives of autistic people and their families? We have an exciting opportunity for a dedicated and motivated Community Advisor to become part of our dynamic Community Advice Line Team. In this role you will work closely with the Senior Community Advisor to deliver a range of free, accessible and needs‑led services to the autistic/autism community in Scotland and other stakeholders. The core workstream is the Advice Line, a vital service which supports thousands of enquiries each year and informs the development of wider community supports, such as Get Set 4 Autism and Click and Connect. Every day is different, whether it be offering autism‑specific information and advice, listening to lived experiences, or helping families and professionals to navigate the wider support landscape. Due to the nature of the role there is a blend of home working and travel to support occasional outreach and engagement across autistic/autism communities in Scotland, as well as our supported commissioned services. Some evening and weekend work may be needed.

In this role you will:

  • Develop and deliver advice, information, support and guidance to autistic people, their families and professionals via our advice line.
  • Support autistic people, and their parents and carers to access our free community advice services and events.
  • Promote awareness and understanding of the needs of autistic people among parents and carers, as well as communities.
  • Identify gaps in access to information and support to inform the development of community advice services.
  • Support the delivery of new projects and community services as they develop.

About you:

  • Lived Experience and/or autism practice, with the knowledge to apply theory into practice.
  • Contemporary knowledge and understanding of autism, autistic people and their families across the lifespan.
  • Experience of supporting complex situations where a person might be experiencing heightened levels of distress or confusion.
  • Active listening skills and ability to respond empathetically.
  • Provide enabling support to empower autistic people and their families.
  • Ability to translate complex theoretical knowledge into accessible and practical advice.
  • Ability to work in a diverse range of environments to deliver and facilitate support appropriate to the needs of different audiences, such as autistic people, or parents and carers.
  • Ability to self‑manage and organise diverse workstreams.
  • Sound knowledge of education, health and social service contexts across Scotland as they apply to autistic people and their families.
  • Share Scottish Autism’s values; Collaboration, Compassion, Change Makers, Contribution.

This post is subject to a PVG Disclosure check. Scottish Autism will cover the costs of your PVG membership.

We value diversity and welcome applications from people with lived experience of autism.

Community Advisor - Advice Line employer: Scottishautism

Scottish Autism is an exceptional employer dedicated to making a meaningful impact in the lives of autistic individuals and their families. With flexible home working options and opportunities for local community outreach across Scotland, we foster a supportive work culture that values collaboration and compassion. Our comprehensive benefits package and commitment to employee growth ensure that you can thrive both personally and professionally while contributing to vital community services.

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Contact Details:

Scottishautism Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Community Advisor - Advice Line

Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Scottishautism.

Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Scottishautism.

Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Scottishautism.

Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Scottishautism. Apply directly through us to stand out!

We think you need these skills to ace Community Advisor - Advice Line

Lived Experience of Autism
Knowledge of Autism Theory and Practice
Active Listening Skills
Empathy
Ability to Translate Complex Information
Support and Guidance Delivery
Community Engagement

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Scottishautism. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Community Advisor - Advice Line, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at Scottishautism

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Scottishautism. Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!