Systems Administrator

Together we are Trusted to Serve Scotland. At Scottish Water we look after Scotland's most precious natural resource. From source to tap, we’re guarding Scotland’s reputation for refreshingly pure water, and caring for our environment at the same time. We’re looking for a LIMS Administrator to join our Scientific Services Business Systems Improvement Team. You’ll be part of a small, experienced group that looks after one of our most important tools – the LabWare Laboratory Information Management System (LIMS). This system keeps track of everything from scheduling and sampling to analysis and reporting, helping us deliver accurate results across the business and meet our regulatory and financial targets in a UKAS-accredited environment.

What you’ll do:

• You’ll support and maintain our corporate LIMS application, making sure it continues to meet the changing needs of the business.
• You’ll work on everything from day-to-day fixes to longer-term enhancements, often collaborating closely with other teams – including IT when urgent issues arise.
• You’ll use tools like Crystal Reports and SQL Server Management Studio to develop and maintain information delivery tools for reporting.
• You’ll interpret customer needs, document requirements, and deliver tested, user-friendly solutions.
• You’ll produce system configuration and end-user documentation, contribute to Agile team activities, support user testing and training, and help keep everyone informed with clear, practical communications.

What you’ll need:

• You’ll bring experience of application support and programming, along with a working knowledge of SQL.
• You’re someone who enjoys problem solving and can work just as effectively on your own as you can in a team.
• You’ll be confident gathering requirements, supporting users, and contributing to continuous improvement.
• If you’ve worked with Crystal Reports, Power Apps or have experience in database design, that’s a bonus – as is any knowledge of ISO 17025, our Scientific Services processes or the LabWare LIMS application.
• Above all, you’re a people-focused problem-solver with great communication skills and a natural curiosity for how things work – and how they can be made even better.

Looking out for you:

While the work we do is important, we know it’s not the only thing that matters. That’s why we make sure you have everything you need to find a good work-life balance. This is a full time (35 hours per week) role, but you’ll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community. When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working. For your future, there’s our pension (the ‘know-what-you’ll-get-when-you-retire’ kind), as well as life assurance. As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash – handy rewards that can save you money on holidays, bills, and shopping.

This role will be a Grade 6. If you’re new to Scottish Water, you’ll join us on a starting salary of £37,815. Performance-driven pay progression would then allow you to move through the range to a maximum of £48,395.

If you’re interested in this role – or know someone else who might be - we’ll be accepting applications until midnight on 19th June 2026.

Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. These checks are conducted on our behalf by a third party. Don’t worry - we’ll ask your permission before starting these checks.

A few final things worth knowing… Research shows that some people avoid applying for jobs unless they can meet every single criteria. If you’re interested in this job, but don’t tick all the boxes, apply anyway! We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So don’t rule yourself out! Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters!). We're also aware that some people might be experiencing temporary challenges because of life events, like menopause. We’re very used to making adjustments, so please don’t be afraid to ask.

As part of our commitment to developing a flourishing Scotland, it’s important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you don’t already live here, you'll need to commit to moving here within your first three months.

Please note, Scottish Water takes the safety, health and wellbeing of our employees, colleagues and customers very seriously and as such you may be subject to Drug & Alcohol testing in line with our policy.

Finally, candidates who haven’t submitted an application in the last 12 months will have their records removed from our recruitment database. You won’t need to do anything. Your data will be automatically deleted. We’re here to help. Ask us anything at SWRecruitment@ScottishWater.co.uk