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- Tasks: Monitor and maintain the water network, manage leakage, and ensure reliable water flow.
- Company: Join a leading water utility committed to safety and innovation.
- Benefits: Flexible working, 38 days holiday, pension, and discounts on shopping.
- Why this job: Make a real difference in protecting our vital water supply.
- Qualifications: Strong communication skills, problem-solving abilities, and a full UK driving license.
- Other info: Great career progression opportunities and a supportive team environment.
The predicted salary is between 32650 - 38610 £ per year.
Overview
Network Service Operator – Leakage, covering Tayside East, Perth Area, Fife Area, Dundee City, and Tayside West. You’ll be part of the team working to monitor and maintain the water network, manage leakage and pressure, and help keep water flowing reliably and efficiently. This role is focused on protecting our vital water supply and meeting regulatory targets, with safety, innovation, and best practice at the heart of all we do.
Locations: Tayside East (Geog); Perth Area (Geog); Fife Area (Geog); Dundee City (Geog); Tayside West (Geog).
What you’ll do
- Maintain District Metered Area (DMA) meters and equipment and ensure everything is working properly.
- Carry out leakage surveys and sweeps to monitor the network’s health.
- Isolate and re-commission parts of the distribution network and conduct step testing to identify issues.
- Install, monitor, calibrate and repair leakage detection equipment, including loggers and meters.
- Collect and interpret data from sources such as Nightline data and DMA reports to spot potential leaks early.
- Set up, programme and deploy data-logging devices to support leakage detection work.
- Occasionally participate in sampling as required.
What you’ll need
- Strong verbal and written communication skills.
- Ability to work independently and take responsibility for timely, efficient task completion.
- Keen eye for detail to accurately record information and interpret data.
- Strong problem-solving skills and a proactive approach to finding solutions.
- Strong Health & Safety mindset with adherence to policies and procedures.
- Ability to learn quickly and work with existing and new computer systems.
- Team player who collaborates effectively to meet shared goals.
- Full UK Driving License is essential.
Benefits and working arrangements
- Commitment to work-life balance with flexible working options.
- 38 days of holiday per year (including public holidays), with option to buy five extra days; paid time off to volunteer.
- Pension and life assurance, plus an annual company bonus.
- SW Splash program offering discounts on holidays, bills, and shopping.
Role details and process
- Grade 5 role with starting salary of £32,650, progressing to a maximum of £38,610 based on performance.
- Conditions include pre-employment screening (references, criminal record, license checks) conducted by a third party, with prior notice.
- Applications close 17 September 2025 at midnight.
- We are committed to accessibility and equity in recruitment and will make adjustments as needed. If you have disabilities, neurodiverse conditions, or life events affecting your application, let us know.
- Restrictions: all employees must be Scottish taxpayers and, if not already living in Scotland, willing to relocate within three months of joining.
- Data from applicants not submitted in the last 12 months will be automatically removed from our recruitment database.
- Contact: SWRecruitment@ScottishWater.co.uk
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Network Service Operator - Leakage employer: Scottish Water
Contact Detail:
Scottish Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Service Operator - Leakage
✨Tip Number 1
Get to know the company! Research Scottish Water and their values, especially around safety and innovation. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since strong verbal and written communication is key for this role, try to engage in mock interviews or discussions with friends. This will help you articulate your thoughts clearly when it counts!
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've tackled challenges effectively. Be ready to share these during interviews to demonstrate your proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to contribute to keeping the water flowing smoothly.
We think you need these skills to ace Network Service Operator - Leakage
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Network Service Operator. We want to see how you can contribute to monitoring and maintaining the water network effectively.
Show Off Your Communication Skills: Since strong verbal and written communication skills are key for this role, don’t shy away from showcasing these in your application. We love seeing clear, concise writing that gets straight to the point!
Highlight Your Problem-Solving Abilities: We’re looking for someone with a proactive approach to finding solutions. Use your application to share examples of how you've tackled challenges in the past, especially in technical or data-driven environments.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for the role!
How to prepare for a job interview at Scottish Water
✨Know Your Water Network
Familiarise yourself with the water network in Tayside East, Perth, Fife, Dundee, and Tayside West. Understand the basics of how leakage detection works and be ready to discuss any relevant experience you have with monitoring and maintaining water systems.
✨Show Off Your Problem-Solving Skills
Prepare examples of past situations where you've identified and solved problems, especially related to data interpretation or equipment maintenance. This role requires a keen eye for detail, so be ready to demonstrate your proactive approach to finding solutions.
✨Communicate Clearly
Strong verbal and written communication skills are essential. Practice explaining technical concepts in simple terms, as you may need to communicate findings to team members or stakeholders who aren't as familiar with the technical details.
✨Safety First!
Brush up on health and safety policies relevant to the water industry. Be prepared to discuss how you prioritise safety in your work and any specific procedures you follow to ensure compliance with regulations.
