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For Companies At a Glance
- Tasks: Monitor and maintain water networks, manage leakage, and ensure reliable supply.
- Company: Join Scottish Water, a trusted provider dedicated to serving Scotland.
- Benefits: 38 days holiday, flexible working, and community volunteering time off.
- Why this job: Make a real difference in water management while enjoying great work-life balance.
- Qualifications: Good communication skills, problem-solving mindset, and a full UK driving licence.
- Other info: Opportunities for career growth and a supportive team environment.
The predicted salary is between 32600 - 38600 £ per year.
Overview
Together we are Trusted to Serve Scotland. Most people don’t give much thought to how water reaches their homes or how leaks are kept under control. But at Scottish Water, that’s exactly what we focus on every day. We’re looking for a Network Service Operator – Leakage to join our team in the East (TAY) area, covering Fife, Tayside, Angus, and Highland Perthshire. You’ll be part of the team working hard to monitor and maintain our water network, managing leakage and pressure to help keep water flowing reliably and efficiently. This role is all about protecting our vital water supply and making sure we meet our regulatory targets—while putting safety, innovation, and best practice at the heart of everything we do.
What you’ll do
- Maintain District Metered Area (DMA) meters and equipment, ensuring everything is working properly.
- Carry out leakage surveys and sweeps to monitor the network’s health.
- Isolate and re-commission parts of the distribution network and carry out step testing to identify issues.
- Install and monitor leakage detection equipment; calibrate and repair loggers, meters, and other essential gear.
- Collect and interpret data from sources like Nightline data and DMA reports to spot potential leaks early.
- Set up, programme, and deploy data-logging devices to support this work.
- Occasionally be involved in sampling when required.
What you’ll need
- Good verbal and written communication skills to keep everyone informed.
- Confidence to work independently and take responsibility for delivering tasks on time.
- A keen eye for detail to accurately record information and interpret data.
- Strong problem-solving skills and a dedication to finding solutions when issues arise.
- A strong Health & Safety mindset; follow policies and procedures closely.
- Ability to learn quickly and get to grips with existing and new computer systems.
- Team player, able to work well with others to meet shared goals.
- Full UK Driving License is essential, as you’ll be out and about across the network.
Looking out for you
We support a good work-life balance and provide generous benefits.
38 days of holiday every year (including public holidays), with the option to buy five more. Paid time off to volunteer in your community is available. Family-friendly policies around adoption, maternity, and parental leave, and flexible working options are in place. Pension and life assurance are provided for your future, along with an annual company bonus and access to SW Splash rewards for savings on holidays, bills, and shopping.
The not-so-small print
This role will be a Grade 5. If you’re new to Scottish Water, you’ll start on a salary of £32,650, with performance-driven pay progression up to £38,610.
Job offers are conditional, pending pre-employment screening (references, criminal record checks, license checks, etc.) conducted by a third party. We will obtain your permission before starting these checks.
If you’re interested in this role—or know someone who might be—we’ll be accepting applications until 17 September 2025 at midnight.
A few final things worth knowing…
Research shows that some people avoid applying unless they can meet every criterion. If you’re interested but don’t tick all the boxes, apply anyway. We rarely hire people who can do every part of a job from Day One. There’s a learning curve for everyone, so don’t rule yourself out.
We encourage adjustments in our recruitment process to help you perform at your best. We welcome applicants with disabilities or neurodiverse conditions and understand temporary life events, such as menopause.
Scottish Water employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you don’t currently live in Scotland, you’ll need to commit to moving within your first three months.
Finally, candidates who haven’t submitted an application in the last 12 months will have their records removed from our recruitment database automatically.
We’re here to help. Ask us anything at SWRecruitment@ScottishWater.co.uk
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Network Service Operator - Leakage employer: Scottish Water
Contact Detail:
Scottish Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Service Operator - Leakage
✨Tip Number 1
Get to know the company! Research Scottish Water and understand their values, especially around safety and innovation. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the role and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 3
Prepare for practical assessments! Since the role involves monitoring and maintaining water networks, brush up on your technical skills and be ready to demonstrate your problem-solving abilities during the interview process.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you don’t meet every single requirement, go for it. We value potential and a willingness to learn, so put yourself out there and show us what you’ve got!
We think you need these skills to ace Network Service Operator - Leakage
Some tips for your application 🫡
Show Your Passion for Water Management: When writing your application, let us know why you're excited about working in water management. Share any relevant experiences or interests that connect you to the role of Network Service Operator – Leakage. We love seeing genuine enthusiasm!
Highlight Your Problem-Solving Skills: This role is all about tackling challenges head-on. Make sure to include examples of how you've solved problems in the past, especially in a team setting. We want to see how you can contribute to keeping our water network running smoothly.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at Scottish Water
✨Know Your Water Network
Before the interview, brush up on your knowledge of how water networks operate, especially in the East (TAY) area. Familiarise yourself with the importance of leakage management and how it impacts water supply. This will show your genuine interest in the role and help you answer questions more confidently.
✨Demonstrate Problem-Solving Skills
Prepare examples from your past experiences where you've successfully identified and solved problems. Whether it's a technical issue or a team challenge, being able to articulate your thought process will impress the interviewers and highlight your strong problem-solving skills.
✨Communicate Clearly
Since good verbal and written communication skills are essential for this role, practice explaining complex concepts in simple terms. You might be asked to describe how you would report a leak or communicate with your team, so clarity is key!
✨Show Your Safety Mindset
Be ready to discuss your understanding of health and safety protocols. Share any relevant experiences where you prioritised safety in your work. This will demonstrate that you take safety seriously, aligning with Scottish Water's commitment to best practices.
