Multifunctional Operator

Scottish Water is offering an exciting opportunity for a motivated and adaptable individual to join our Customer Service Delivery Team in the Isle of Arran as a Multifunctional Water Operative.

What you’ll do

In this role, you’ll join a skilled team dedicated to protecting water quality and the environment. You’ll play a key part in maintaining and monitoring processes at both our Water Treatment Works and Water Networks. In the Water Treatment area, you’ll ensure accurate reporting, adjust processes based on sample results, and help keep everything running smoothly with regular maintenance. In the Water Networks area, you’ll focus on repairing and maintaining the water network, addressing customer concerns, and working to resolve issues quickly to maintain a positive reputation with our customers.

What you’ll need

To succeed in this role, you’ll need great communication skills and the confidence to work independently, taking responsibility for completing tasks efficiently. Strong attention to detail is essential, especially when recording information and spotting any changes in monitoring data. You’ll need to be a problem-solver, ready to tackle issues as they arise, and comfortable working in a fast-paced, regulated environment. A good understanding of health and safety practices is important, along with the ability to quickly pick up new systems and complete online training. Experience working with internal and external stakeholders is a bonus, as is any knowledge of Scottish Water’s operations or the wider legislative and regulatory environment. We’re also looking for a strong team player who’s willing to roll up their sleeves—this is a hands-on role in a physical environment, where you’ll sometimes be working in challenging conditions. But don’t worry, full training and protective equipment will be provided to keep you safe.

Looking out for you

While the work we do is important, we know it’s not the only thing that matters. That’s why we make sure you have everything you need to find a good work-life balance. This role includes standby responsibilities. But you’ll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community. When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working.

For your future, there’s our pension (the ‘know-what-you’ll-get-when-you-retire’ kind), as well as life assurance. As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash – handy rewards that can save you money on holidays, bills, and shopping.

The not-so-small print

This role will be a Grade 4. If you’re new to Scottish Water, you’ll join us on a starting salary of £27,590. Performance-driven pay progression would then allow you to move through the range to a maximum of £32,410. If you’re interested in this role – or know someone else who might be - we’ll be accepting applications until midnight on 11th June 2025. Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. Screening is conducted on our behalf by a third party, and must be completed before your start date. Don’t worry - we’ll only start these checks once you’ve accepted an offer.