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For Companies At a Glance
- Tasks: Resolve customer issues and maintain sewer network infrastructure while prioritising health and safety.
- Company: Join Scottish Water, a trusted organisation dedicated to protecting Scotland's natural resources.
- Benefits: Enjoy 38 days of holiday, flexible working, and a competitive salary with performance-driven pay progression.
- Other info: Full training provided, with opportunities for career growth and a supportive work environment.
- Why this job: Make a real difference in your community while developing valuable skills and gaining experience.
- Qualifications: Basic IT skills, report writing ability, and a full clean driving licence are essential.
The predicted salary is between 31640 - 36460 ÂŁ per year.
Together we are Trusted to Serve Scotland.
We look after Scotland's most precious natural resource. From source to tap to sea, we guard Scotland’s reputation for refreshingly pure water, and care for our environment at the same time.
What you'll do
- Your number‑one priority is resolving customer issues. You'll take control of any situation, investigate problems, and come up with solutions that make customers happy – always keeping them up to date.
- You'll also carry out choke clearing activities on our sewer network and maintenance on sewer network infrastructure, as well as plant, equipment, and vehicle checks.
- All while putting health and safety first, working to our combined sewer response activities risk assessments and keeping our sites to Chapter 8 NSRWA will be essential.
- Putting our customers first by keeping any service disruption to a minimum.
- Accurate reports are essential, so you'll be across reporting systems for measuring performance and productivity.
- You will generally be working as a single‑man team, and you will participate on a 1 in 5 standby rota for out‑of‑hours work.
- Full training will be provided before you work on your own or go on stand‑by and, depending on previous experience, you will typically be in training for at least 1 year.
What you'll bring
- You'll spend some time working alone, so you'll need to be self‑motivated, but still eager to contribute to your team’s goals.
- Basic IT skills are a must, as you'll be using digital equipment and apps throughout the day.
- You'll need report writing skills too – nothing fancy, but enough to get your point across clearly, quickly, and accurately.
- A full, clean driving licence is non‑negotiable, as you'll need to travel around sites in the Fife, Forth Valley and Perthshire areas.
- An HGV licence is also essential to the role, but if you do not currently have one, training will be provided for you to gain one.
- Experience with HGVs and Tachographs (nice to have).
- Experience using high‑pressure water jetting equipment (nice to have).
- Understanding of health and safety principles for site working (nice to have).
- Holding a CPC, CPCS or NSRWA qualification would be great, but it's not a must‑have.
Looking out for you
- We make sure you have everything you need to find a good work‑life balance.
- The normal hours for this role are Monday to Friday, from 8.00 to 15.30.
- You'll have 38 days of holiday per year (including public holidays) and the option to buy five more days.
- You can also take paid time off to volunteer.
- Family‑friendly policies around adoption, maternity, and parental leave, as well as flexible working, are in place.
- We offer a pension and life assurance.
- There is an annual company bonus and access to SW Splash rewards.
The not‑so‑small print
- This role will be a Grade 4.
- If you're new to Scottish Water, you'll join us on a starting salary of ÂŁ31,640.
- Performance‑driven pay progression would then allow you to move through the range to a maximum of £36,460.
- Note: you may be subject to drug & alcohol testing in line with our policy.
- We are committed to diversity and making adjustments for disabilities or life events.
- Your home address must be in Scotland, and if you do not already live there, you must commit to moving within your first three months.
- For your future, we will confirm your offer after completion of pre‑employment screening. Screening is conducted by a third party and must be completed before your start date.
- Contact us at SWRecruitment@ScottishWater.co.uk for any queries.
Network Maintenance Operator in Dunfermline employer: Scottish Water
Contact Detail:
Scottish Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Maintenance Operator in Dunfermline
✨Tip Number 1
Get to know the company! Research Scottish Water and understand their values, especially their commitment to customer service and environmental care. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your problem-solving skills! Since resolving customer issues is a top priority, think of examples from your past experiences where you've successfully tackled challenges. Be ready to share these stories during your interview to demonstrate your ability to keep customers happy.
✨Tip Number 3
Brush up on your report writing! You’ll need to communicate clearly and accurately, so practice writing concise reports. This will not only help you in the role but also impress your interviewers with your attention to detail.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the team at Scottish Water. Don’t forget to highlight your driving licence and any relevant experience!
We think you need these skills to ace Network Maintenance Operator in Dunfermline
Some tips for your application 🫡
Show Us Your Problem-Solving Skills: In your application, make sure to highlight any experiences where you've successfully resolved issues. We want to see how you tackle challenges and keep customers happy, as that's a big part of the Network Maintenance Operator role.
Keep It Clear and Concise: When writing your application, remember that clarity is key. Use straightforward language to get your point across quickly and accurately. We appreciate a no-nonsense approach, especially when it comes to report writing skills!
Demonstrate Your Team Spirit: Even though you'll be working solo at times, we value teamwork. Share examples of how you've contributed to team goals in the past. It shows us you're self-motivated but also ready to collaborate when needed.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Scottish Water
✨Know Your Stuff
Make sure you understand the key responsibilities of a Network Maintenance Operator. Brush up on your knowledge about sewer network maintenance, choke clearing activities, and health and safety principles. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Off Your Problem-Solving Skills
Since resolving customer issues is a top priority, prepare examples of how you've tackled problems in the past. Think of specific situations where you took control, investigated issues, and came up with effective solutions. This will demonstrate your ability to keep customers happy.
✨Get Familiar with Reporting Systems
As accurate reporting is essential for this role, make sure you’re comfortable with basic report writing. Practice summarising information clearly and concisely. You might even want to bring a sample report to discuss during the interview to showcase your skills.
✨Be Ready for Standby Questions
Since you'll be participating in a standby rota, be prepared to discuss your availability and how you handle being on call. Highlight your self-motivation and readiness to respond to out-of-hours work, as this will show your commitment to the job.