At a Glance
- Tasks: Enforce water byelaws to protect Scotland's water quality and ensure compliance.
- Company: Join Scottish Water and make a real difference for communities across Scotland.
- Benefits: 38 days holiday, flexible working, pension, life assurance, and annual bonuses.
- Other info: Excellent training provided; opportunities for career growth and community volunteering.
- Why this job: Be part of a team that safeguards water quality and supports local communities.
- Qualifications: Basic understanding of water services and good communication skills required.
The predicted salary is between 32600 - 39000 £ per year.
Job Description
It’s not every job where you make a difference for the people of Scotland. But it’s what’s behind every job here. Our work keeps Scotland’s water flowing, from reservoir to tap – and from sewer to treatment plant.
Do your bit by joining our Water Byelaws Team as a Byelaws Compliance Officer in the Dumfries area.
What you’ll do
You’ll be responsible to enforce The Water Supply (Water Fittings) (Scotland) Byelaws 2014 which prevent waste, misuse, undue consumption and contamination of the water supply. This helps to protect water quality by ensuring customers’ plumbing systems comply with the Water Byelaws.
You’ll be working closely with our scheduling team to plan efficient routes and manage your diary so you can carry out inspections at sites that present the highest risk to our network. You’ll support investigations into suspected contamination incidents and make informed decisions by agreeing on timescales and corrective actions where needed. You’ll issue non-compliance reports and follow up to ensure that any contraventions are properly resolved.
You’ll also play a key part in helping the Water Byelaws Team meet performance targets and deadlines, while contributing to both individual and team success. Building strong relationships will be a big part of your day-to-day work — not just within your own team and across Scottish Water, but also with external stakeholders and customers. This will help ensure everyone understands what’s required to stay compliant with Water Byelaws.
Finally, you’ll be responsible for accurately recording evidence and preparing reports that may be used to support legal proceedings if non-compliance is taken further.
What you’ll bring
You’ll have a basic understanding of water services and be competent in the use of Microsoft packages (Word, Excel and Outlook).
Be able to demonstrate good written and oral communication skills and experience with ensuring quality of data input.
Some Desirable skills/knowledge but don’t worry if you don't have:
- Knowledge of the Water Supply (Water Fittings) (Scotland) Byelaws 2014
- Knowledge of Water (Scotland) Act (1980) specific to Water Byelaws
- Previous plumbing experience or relevant plumbing qualification
- Understanding of the construction industry
- Ability to read technical plumbing schematics
- Knowledge and practical experience of risk assessment procedures
- Knowledge of one or more of the corporate systems e.g. Dynamics
Again don’t worry if you do not have these, you can expect to receive excellent training and support to enable you to competently carry out this role.
Looking out for you
While the work we do is important, we know it’s not the only thing that matters. That’s why we make sure you have everything you need to find a good work-life balance.
You’ll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy up to five more if you need a little extra time. You can also take time off to volunteer in your community.
When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working.
For your future, there’s our pension (the ‘know-what-you’ll-get-when-you-retire’ kind), and life assurance.
As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash – handy rewards that can save you money on holidays, bills, and shopping.
The not-so-small print
This role will be a Grade 5. If you’re new to Scottish Water, you’ll join us on a starting salary of £32,650. Performance-driven pay progression would then allow you to move through the range to a maximum of £38,610.
Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. These checks are conducted on our behalf by a third party. Don’t worry - we’ll ask your permission before starting these checks.
If you’re interested in this role – or know someone else who might be - we’ll be accepting applications until the 15th of October 2025 at midnight.
Byelaws Compliance Officer in Moffat employer: Scottish Water
Scottish Water is an exceptional employer dedicated to making a positive impact on the communities of Scotland. With a strong focus on work-life balance, employees enjoy 38 days of holiday, flexible working options, and family-friendly policies, all while contributing to vital water services. The company fosters a supportive work culture with ample training opportunities, competitive salaries, and unique benefits like access to SW Splash for additional savings.
StudySmarter Expert Advice🤫
We think this is how you could land Byelaws Compliance Officer in Moffat
✨Tip Number 1
Network like a pro! Reach out to people in the water services industry, especially those who work with compliance. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the Water Supply (Water Fittings) (Scotland) Byelaws 2014. Show that you’re not just interested in the role but also passionate about protecting Scotland’s water quality.
✨Tip Number 3
Practice your communication skills! As a Byelaws Compliance Officer, you'll need to explain complex regulations clearly. Try role-playing with a friend to get comfortable discussing compliance issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and making a difference in Scotland.
We think you need these skills to ace Byelaws Compliance Officer in Moffat
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Byelaws Compliance Officer role. We want to see how you can contribute to keeping Scotland's water flowing!
Show Off Your Communication Skills:Since you'll be working closely with various stakeholders, it's crucial to demonstrate your written and oral communication skills. Use clear and concise language in your application to show us you can convey important information effectively.
Highlight Relevant Experience:Even if you don’t have direct experience with the Water Supply Byelaws, share any relevant skills or experiences that could apply. Whether it’s plumbing knowledge or data management, we want to see what you bring to the table!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep everything organised. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Scottish Water
✨Know Your Byelaws
Make sure you brush up on The Water Supply (Water Fittings) (Scotland) Byelaws 2014 before your interview. Understanding these regulations will not only show your commitment to the role but also help you answer questions confidently about compliance and enforcement.
✨Demonstrate Communication Skills
Since you'll be building relationships with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in situations involving compliance or conflict resolution.
✨Showcase Your Organisational Skills
As a Byelaws Compliance Officer, managing your diary and planning inspections is crucial. Be ready to discuss how you prioritise tasks and manage your time effectively. You might even want to bring a sample schedule to illustrate your organisational skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making skills in potential contamination incidents. Think through possible situations you might face in the role and how you would handle them, focusing on risk assessment and corrective actions.
