At a Glance
- Tasks: Join our team to enhance billing solutions and support cloud updates.
- Company: Scottish Water is dedicated to serving Scotland with innovative solutions.
- Benefits: Enjoy 38 days of holiday, flexible working, and an annual bonus.
- Other info: This is a fixed-term role until May 2026, with opportunities for growth.
- Why this job: Make a real impact while collaborating with skilled professionals in a supportive environment.
- Qualifications: Solid financial acumen and advanced Excel skills are essential; experience with Power BI is a plus.
The predicted salary is between 33500 - 44500 € per year.
Business Analyst - Revenue (Fixed term / Secondment until May 2026)
Together we are Trusted to Serve Scotland.
We\'re looking for a talented and motivated Business Analyst to join our Customer Revenue Billing Team—a team at the heart of transforming how we deliver innovative, user‑focused billing solutions. In this role you’ll help drive enhancements to our systems, particularly through hands‑on engagement with cloud updates in our CCS platform. Your knowledge of finance, data, and process improvement will directly impact how our systems serve the business and our people.
Responsibilities
- Support User Acceptance Testing for cloud updates: define test criteria, create test cases, coordinate sessions, document issues and ensure a smooth deployment.
- Conduct ledger reconciliations and billing checks to maintain accuracy and integrity in CCS processes; investigate discrepancies and propose corrective actions.
- Identify opportunities to improve and automate business processes: analyse workflows, design technical and procedural enhancements, and deliver solutions aligned with strategic goals.
- Act as a link between business teams, IT and project leads to ensure requirements are clearly documented and understood.
- Explain complex concepts to different audiences, support training and user guidance.
- Monitor progress of UAT, track results and risks, and follow up on the impact of improvements post‑implementation.
- Maintain quality assurance to deliver consistent value across developments.
Qualifications
- Solid financial acumen, accounting practices, reconciliations and controls.
- Confidence working with data and advanced Excel skills; experience with Power BI and Power Automate preferred.
- Analytical mindset to break down problems, pinpoint root causes and communicate solutions clearly.
- Highly organised, capable of managing multiple priorities and delivering high‑quality outcomes.
- Collaborative, inquisitive and keen to keep learning.
- Excellent communication skills, a sharp eye for detail and a strong sense of ownership.
Contract & Working Conditions
This role is a Fixed term / Secondment until May 2026, Grade 6. Starting salary is £33,560 with performance‑driven progression to £44,140. We operate a Balanced Hybrid working model and encourage staff to work half their time in a Scottish Water location.
Benefits
- 38 days holiday each year (including public holidays); purchase five additional days.
- Paid time off to volunteer.
- Family‑friendly policies for adoption, maternity and parental leave.
- Flexible working.
- Pension and life assurance.
- Annual company bonus and SW Splash rewards.
Application Process
Applications are accepted until midnight on 17 December. Job offers are conditional upon successful completion of a pre‑employment screening (referencing, criminal record checks, licence checks, etc.). Screening will be conducted on our behalf by a third party and must be completed before your start date.
Equal Opportunities & Accessibility
We are committed to developing a flourishing Scotland and welcome all qualified candidates. We are an equal opportunities employer and support applicants with disabilities, neurodiversity or temporary life‑event challenges such as menopause. If you require adjustments to our recruitment process, please let us know.
All employees must be Scottish taxpayers with a home address in Scotland. If you do not already live here, you must commit to relocating within the first three months of employment.
Safety, health and wellbeing are paramount; you may be subject to Drug & Alcohol testing in line with our policy.
Contact information: SCRecruitment@ScottishWater.co.uk
Business Analyst - Revenue (Fixed term / Secondment until May 2026) employer: Scottish Water
Scottish Water is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where innovation thrives. With generous benefits such as 38 days of holiday, flexible working options, and a commitment to community engagement, employees can achieve a healthy work-life balance while contributing to meaningful projects that enhance customer service. Join us in a collaborative environment where your contributions are valued, and take advantage of opportunities for personal and career development in the heart of Scotland.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst - Revenue (Fixed term / Secondment until May 2026)
✨Tip Number 1
Familiarise yourself with the CCS platform and its cloud updates. Understanding the specific functionalities and recent enhancements will allow you to engage more effectively during interviews and demonstrate your proactive approach.
✨Tip Number 2
Network with current or former employees of Scottish Water, especially those in the Customer Revenue Billing Team. They can provide insights into the team dynamics and expectations, which can be invaluable during your application process.
✨Tip Number 3
Brush up on your financial acumen, particularly around accounting practices and reconciliations. Being able to discuss these topics confidently will showcase your readiness for the role and your understanding of the business's needs.
✨Tip Number 4
Prepare to discuss your experience with User Acceptance Testing (UAT) and how you've contributed to quality assurance in previous roles. Highlighting your analytical mindset and problem-solving skills will resonate well with the hiring team.
We think you need these skills to ace Business Analyst - Revenue (Fixed term / Secondment until May 2026)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Business Analyst role. Focus on your financial acumen, data handling, and any experience with cloud systems or user acceptance testing.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your previous work has prepared you for this position, particularly in process improvement and collaboration with stakeholders.
Highlight Analytical Skills:Emphasise your analytical mindset in both your CV and cover letter. Provide examples of how you've successfully identified problems, proposed solutions, and communicated these effectively to different audiences.
Proofread Your Application:Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Scottish Water
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Business Analyst in the context of revenue and billing. Familiarise yourself with the CCS platform and how cloud updates can enhance billing solutions.
✨Showcase Your Analytical Skills
Prepare to discuss your analytical mindset and how you've previously identified opportunities for process improvement. Be ready to provide examples of how you've used data to solve problems or improve workflows.
✨Communicate Clearly
Since excellent communication skills are essential, practice explaining complex concepts in simple terms. Think about how you would convey technical information to non-technical stakeholders.
✨Demonstrate Collaboration
Highlight your experience working collaboratively with different teams. Be prepared to discuss how you've engaged with stakeholders and IT in past projects, especially in defining test criteria and coordinating sessions.
