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For Companies At a Glance
- Tasks: Provide top-notch customer service and build strong relationships with clients.
- Company: Leading water retailer in Scotland with a supportive workplace culture.
- Benefits: Competitive salary, excellent work-life balance, and generous annual leave.
- Why this job: Join a team that values inclusivity and makes a real impact on customer satisfaction.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Encourages applicants from diverse backgrounds to apply.
The predicted salary is between 26059 - 36483 £ per year.
A leading water retailer in Scotland is seeking a dedicated individual who excels at customer service to join their team. In this role, you will be responsible for ensuring seamless communication with clients, resolving their queries efficiently, and building lasting relationships.
Benefits include:
- A competitive starting salary of £26,059 with potential increases
- Excellent work-life balance through standard weekdays hours
- Generous annual leave
The company promotes a supportive and inclusive workplace culture, encouraging applicants from diverse backgrounds.
Key Customer Care Advisor — Impactful UK Support employer: Scottish Water Business Stream Limited
Contact Detail:
Scottish Water Business Stream Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Customer Care Advisor — Impactful UK Support
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and mission can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you would handle difficult customers or resolve queries efficiently. This will help you feel more confident during the interview.
✨Tip Number 3
Don’t forget to showcase your communication skills! Be clear and concise in your answers, and don’t hesitate to ask questions if you need clarification. It shows you're engaged and eager to learn.
✨Tip Number 4
Apply through our website for a smoother process. We want to make it easy for you to join our supportive and inclusive workplace, so take advantage of the resources we offer to help you land that job!
We think you need these skills to ace Key Customer Care Advisor — Impactful UK Support
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled queries and built relationships in the past, so share specific examples that showcase your skills.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention why you’re excited about working with us and how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your passion for customer care shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Scottish Water Business Stream Limited
✨Know Your Customer Service Basics
Brush up on key customer service principles before your interview. Be ready to discuss how you handle difficult situations and provide examples of when you've gone above and beyond for a customer.
✨Research the Company
Familiarise yourself with the water retailer's values and mission. Understanding their commitment to customer care will help you align your answers with what they’re looking for, showing that you’re genuinely interested in the role.
✨Prepare for Scenario Questions
Expect to be asked about specific scenarios you might face as a Key Customer Care Advisor. Think of examples from your past experiences where you successfully resolved issues or built strong relationships with clients.
✨Showcase Your Communication Skills
Since this role involves seamless communication, practice articulating your thoughts clearly and confidently. Use active listening techniques during the interview to demonstrate your ability to engage effectively with clients.
