Assistant Manager - 2 posts in Glasgow

Glasgow Life is a charity like no other. Our vision is to improve the lives of everyone in our city. To help us achieve that, we are looking for an Assistant Manager to join our Sport Operations team.

Our teams focus on making a real difference through culture and sport in Glasgow. If you’re excited by the idea of being part of that, this could be the job for you.

Role

s an Assistant Manager, you’ll be a part of an established team, reporting to the Assistant Cluster Manager. You’ll play an essential role in ensuring the smooth, safe, and efficient operation of our wet side and Glasgow Club venues while driving income, sales and delivering excellent customer service. Your work will make a visible and lasting difference by:

• Leading and supporting your team to deliver high standards across all areas of the venue, including swimming pools, fitness facilities, and events.
• Managing day-to-day operations, from health & safety compliance to shift rotas and staff performance, ensuring the venue runs safely and efficiently.
• Driving footfall and financial performance by achieving sales targets, monitoring income, and ensuring the venue is presented to the highest standards.
• Planning and delivering events, activities, and programs that engage the community and enhance the customer experience.
• Working with colleagues, stakeholders, and customers to continually improve facilities and services.
• Engaging directly with customers, resolving queries and complaints, and maintaining excellent customer service standards.

In this role, you’ll be instrumental in helping people get active, supporting our communities, and making sure every aspect of the venue runs seamlessly.

Full details including person specification, role profile and links to the online application, can be found by clicking the ‘Apply’ button.