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- Tasks: Support operations, manage enquiries, and create engaging content for our paddlesport community.
- Company: Paddle Scotland, the governing body for paddlesport with a focus on inclusivity.
- Benefits: Flexible working, competitive salary, and opportunities for personal growth.
- Why this job: Make a real difference in the paddlesport community while gaining diverse experience.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Hybrid role with travel across Scotland to see your impact firsthand.
The predicted salary is between 20500 - 28500 £ per year.
Representing and ChampioningScottish Governing Bodies of Sport
Paddle Scotland – Operations Administrator
Paddle Scotland is the Governing Body for paddlesport in Scotland. We are a membership organisation comprising more than 4,000 individual members including over 2,300 qualified coaches. We have a network of over 80 affiliated clubs and 40 delivery partners throughout Scotland offering a range of paddlesport disciplines.
Who are we?
Paddle Scotland is the Governing Body for paddlesport in Scotland. We are a membership organisation comprising more than 4,000 individual members including over 2,300 qualified coaches. We have a network of over 80 affiliated clubs and 40 delivery partners throughout Scotland offering a range of paddlesport disciplines.
What do we do?
As a people-focussed and volunteer-led organisation, we strive to support and educate everyone who paddles in Scotland. Our aim is to cultivate an inclusive community people want to be part of, with opportunities for all to grow, develop and progress in paddlesport.
As outlined in our ‘Paddlesport for All’ strategy, we believe that paddlesport is something that everyone should be able to enjoy regardless of background or circumstances.
We want to make the sport more accessible and work in partnership with other organisations to seek out how to remove real and perceived barriers that prevent people taking up and flourishing in our sport.
What is the role?
This is a dynamic and varied role at the heart of Paddle Scotland, combining customer service, operational delivery and digital engagement. You’ll be the first point of contact for members and partners, ensuring every enquiry is handled with professionalism and care. From managing the shared inbox to supporting events and communicating through our digital channels, you’ll play a key role in helping us deliver a high-quality experience for our community.
Working flexibly across a hybrid environment, including our head office in Perthshire, you’ll provide essential support to colleagues right across the organisation. Whether it’s coordinating logistics for the performance team, ensuring systems and databases are accurate, or assisting with training and course administration, your work will help keep Paddle Scotland running smoothly. You’ll also contribute to our communications by creating engaging content for social media, newsletters, and our website, showcasing the best of paddlesport in Scotland.
This is an exciting opportunity for someone who enjoys variety, teamwork, and making a real difference. You’ll gain experience across multiple areas of operations, events and digital communications. Some travel across Scotland, including overnight stays, may be required, offering you the chance to see the impact of your work first-hand.
Part-time and flexible working requests may be considered for the right candidate.
Role title: Operations Administrator
Salary: £24,500 per annum
Location: Hybrid (based in Scotland*) – Regular travel to our office in Perthshire required
Reports to:Communications and Operations Manager
Employment:Full time (37 hours per week), permanent (following 3 month probationary period)
*This role is primarily remote; however,regular travel to our office at our campsite in Perthshire is an essential part of the job. Applicants must be currently resident in Scotland(or willing to relocate) to ensure they can meet the travel requirements of the post.
To apply for the role, please attach your CV and a cover letter detailing how you meet the requirements of the post and send it toHR@paddlescotland.org.uk .
The deadline for applications is17:00 onWednesday 15 October 2025.
Interviews will be virtual and will be held on28 and 29 October 2025.
Equality and Diversity Statement
Paddle Scotland is committed to creating a diverse and inclusive organisation that reflects the communities we serve. We actively welcome applications from individuals of all backgrounds, cultures, identities, and experiences.
If you have any queries about the application process, or would like to discuss the role in advance of an application, please contactHR@paddlescotland.org.uk .
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Paddle Scotland - Operations Administrator employer: Scottish Sports Association
Contact Detail:
Scottish Sports Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Paddle Scotland - Operations Administrator
✨Tip Number 1
Get to know Paddle Scotland and its mission. Familiarise yourself with their values and community initiatives. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s a great way to get insider info and make a good impression.
✨Tip Number 3
Prepare for common interview questions, especially those related to customer service and operational roles. Think of examples from your past experiences that highlight your skills in these areas. Practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the Paddle Scotland community right from the start.
We think you need these skills to ace Paddle Scotland - Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Administrator role. Highlight relevant experience in customer service, operational delivery, and digital engagement. We want to see how your skills align with what we do at Paddle Scotland!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about paddlesport and how you can contribute to our mission. Be sure to mention specific examples that demonstrate your fit for the role.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure to showcase your writing skills in both your CV and cover letter. Clear, concise, and engaging content will catch our eye and show us you can handle the digital channels effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly. Don’t forget to double-check everything before hitting send!
How to prepare for a job interview at Scottish Sports Association
✨Know Your Paddlesport
Familiarise yourself with the paddlesport landscape in Scotland. Understand Paddle Scotland's mission and values, especially their 'Paddlesport for All' strategy. This will help you demonstrate your passion for inclusivity and community engagement during the interview.
✨Showcase Your Customer Service Skills
As the first point of contact for members and partners, it's crucial to highlight your customer service experience. Prepare examples of how you've handled enquiries professionally and efficiently, and be ready to discuss how you would manage the shared inbox and support events.
✨Be Ready for Digital Engagement Questions
Since the role involves creating content for social media and newsletters, brush up on your digital communication skills. Think of examples where you've successfully engaged an audience online, and be prepared to share ideas on how to promote paddlesport through digital channels.
✨Demonstrate Flexibility and Teamwork
This role requires working across various teams and adapting to different tasks. Be ready to discuss your experiences in teamwork and how you've managed multiple responsibilities. Highlight your willingness to travel and work flexibly, as this is key to supporting Paddle Scotland effectively.