Information & Data Analyst

We are currently looking for an Information & Data Analyst. This role will be a hybrid role between Scottish SPCA Headquarters in Dunfermline with a flexible blend of home working. If this sounds like a role you would be interested in, please read on for more information.

Hours – 35 hours per week, Monday to Friday

Salary – £27,499 per annum (FTE)

Contract Type – Permanent

About the Scottish SPCA

As Scotland’s animal welfare charity, we have been on-hand to protect animals and prevent cruelty since 1839 – that’s over 185 years of creating a better world for all animals. We’ve grown to become a national charity which celebrates the strength of the human-animal bond and enriches the lives of animals and people. We are Scotland’s animal champions.

What does an Information & Data Analyst do?

• To take an active role in the scoping, development and implementation of management information reports and dashboards to support the strategic planning process at the Scottish SPCA.
• To source and supply accurate, timely and insightful management information and data for Senior Managers and other key stakeholders to inform evidence-based decisions and strategies regarding the Society’s organisational performance.

Overview of main duties and responsibilities

• To introduce data extraction, transformation and delivery methodologies and systems and work closely with other departments to collate key information which will drive and inform operational and strategic plans.
• Undertake robust analysis of key datasets relating to aspects of the Society’s performance and produce dashboards and other appropriate graphics that enable staff across the Society to make informed decisions.
• Analysis of large numerical datasets and presenting quantitative information extracted in clear, concise formats.
• To increase data literacy and promote the skills to support colleagues less familiar with the complexities of general data analytics and reporting.
• Develop and maintain trusted adviser relationships with colleagues and establish strong working ties with other staff with data coordination duties across the Society.
• Be responsible for supporting the continuous improvement and delivery of management information from our Animal Rescue and Rehoming Centres, Inspectorate and Helpline.
• Work proactively and collaboratively with other staff across the Society to influence and support continuous improvement in data quality and information management processes.
• To inform evidence-based decisions and strategies.
• To support the Head of Customer Experience in the delivery of business intelligence.
• To deliver a wide range of regular management information, providing informative advice and support to related data inquiries.
• Work in close liaison with colleagues across the Society to ensure that all management information reporting meets the agreed specifications and addresses end users’ requirements.
• To promote good data governance and take a lead role in delivering timely, accurate and relevant information necessary to support year-round management reporting.
• To develop the Society’s reporting and analytical tools, to actively contribute to the advance of data extraction, transformation and delivery methodologies.

What makes a good Information & Data Analyst?

• Extensive experience of analysing large numerical datasets
• High level of numeracy and statistical acumen
• Experience of preparing briefing papers to share insights and develop understanding
• Ability to prioritise stakeholder needs
• Experience of data visualisation
• Dashboard Creation
• Automation of data
• Providing and sharing insights
• Experience using Tableau, Power BI or similar
• Experience using marketing and ecommerce analytics and Google Analytics

We are fortunate that some of our roles attract a high level of interest therefore, we may have to close roles earlier than advertised. Early application submissions are highly recommended. This also means that we cannot provide individual feedback to unsuccessful candidates due to receiving high levels of applications.

The Scottish Society for Prevention of Cruelty to Animals is an Equal Opportunities Employer. We recognise that a diverse and inclusive workforce is essential to achieving our core mission.