At a Glance
- Tasks: Lead engaging tours at Scotland's national rugby stadium and share its rich history.
- Company: Join the passionate team at Scottish Rugby, a proud and inclusive organisation.
- Benefits: Flexible hours, meet new people, and immerse yourself in the world of sport.
- Other info: Work weekends and weekdays in a vibrant, dynamic environment.
- Why this job: Be the face of Scottish Rugby and create memorable experiences for visitors.
- Qualifications: Confident communicator with customer service experience; love for sport is a plus!
The predicted salary is between 24000 - 30000 € per year.
Responsibilities
- Welcoming members of the public and private groups to Scotland's national rugby stadium and leading them on an informative and entertaining tour.
- Bringing the stadium's rich history and sporting heritage to life for a wide range of visitors.
- Delivering a safe, inclusive, and memorable experience for every guest.
- Representing Scottish Rugby with pride and championing our values.
Qualifications
- A warm, confident, and engaging communicator who enjoys meeting new people.
- Someone with experience in a customer-facing or public-facing role.
- Flexibility to work weekends and weekdays, as tours run seven days a week, subject to other stadium events.
- A genuine passion for sport and storytelling—a love of rugby is a bonus but not essential!
Scottish Rugby is an equal opportunities employer and we encourage applications from all qualified candidates.
Tour Guide employer: Scottish Rugby
Scottish Rugby is an exceptional employer, offering a vibrant work culture that celebrates inclusivity and teamwork. As a Tour Guide at Scotland's national rugby stadium, you will not only engage with diverse visitors but also have the opportunity to share the rich heritage of Scottish sport in a dynamic environment. With flexible working hours and a commitment to employee growth, this role provides a meaningful way to connect with the community while championing the values of Scottish Rugby.
StudySmarter Expert Advice🤫
We think this is how you could land Tour Guide
✨Tip Number 1
Get to know the venue inside out! Familiarise yourself with the stadium's history and key moments in Scottish rugby. This will help you engage visitors and make their experience unforgettable.
✨Tip Number 2
Practice your storytelling skills! Whether it's about a famous match or a quirky fact, being able to tell a captivating story will keep your audience hooked. We all love a good yarn!
✨Tip Number 3
Show off your personality! Being warm and confident is key to making connections with guests. Don’t be afraid to let your enthusiasm for rugby shine through—it's contagious!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely excited about joining the Scottish Rugby family.
We think you need these skills to ace Tour Guide
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for storytelling and meeting new people. A warm and engaging tone will help us get to know you better.
Tailor Your Experience:Make sure to highlight any customer-facing roles you've had in the past. We love seeing how your experiences relate to the role of a Tour Guide. Be specific about what you did and how it prepared you for this exciting opportunity!
Emphasise Your Flexibility:Since our tours run seven days a week, it's important to mention your availability. If you can work weekends or have a flexible schedule, let us know! This shows that you're ready to jump in and help out whenever needed.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Scottish Rugby
✨Know Your Rugby History
Brush up on the history of Scottish rugby and the stadium itself. Being able to share interesting anecdotes or facts during your interview will show your passion for the sport and storytelling, which is key for a Tour Guide.
✨Practice Your Communication Skills
Since the role requires engaging with a variety of visitors, practice your communication skills. Try explaining something you love to a friend or family member, focusing on being clear, engaging, and enthusiastic.
✨Show Your Flexibility
Be prepared to discuss your availability for weekends and weekdays. Highlight any previous experience where you adapted to changing schedules or worked in a dynamic environment, as this will demonstrate your flexibility.
✨Emphasise Customer Service Experience
If you've worked in customer-facing roles before, be ready to share specific examples of how you provided excellent service. This could include handling difficult situations or going above and beyond for guests, which is crucial for creating memorable experiences.
