At a Glance
- Tasks: Lead VIP guest experiences and manage event operations for matchdays and concerts.
- Company: Join the dynamic team at Scottish Rugby, a leader in hospitality and events.
- Benefits: Enjoy hybrid working, enhanced pension, employee discounts, and access to exclusive tickets.
- Other info: Embrace creativity and teamwork in a role that values innovation and accountability.
- Why this job: Make unforgettable memories for guests while working in a vibrant and exciting environment.
- Qualifications: Strong organisational skills, customer-focused mindset, and ability to build relationships.
The predicted salary is between 30000 - 40000 £ per year.
This role is responsible for delivering an exceptional VIP guest and hospitality experience across matchdays, concerts and special events. It combines end-to-end guest liaison, event operations and stakeholder management, ensuring high-profile guests, partners and official parties receive a seamless and memorable journey. The role also oversees third-party and charity event delivery, manages hospitality hosts, and works collaboratively across internal teams and external partners to maintain high standards of service and event execution.
What You Will Be Doing
- Lead VIP guest liaison and hospitality operations, managing end-to-end guest journeys, communications, seating, ticketing and official party arrangements for matchday and hospitality events.
- Deliver exceptional event experiences, overseeing third-party, charity and special events, while supporting VIP fan experiences during the concert season.
- Build strong stakeholder relationships and lead hospitality hosts, working collaboratively across internal teams and external partners to ensure seamless delivery and high service standards.
What We’re Looking For
- Highly organised and proactive, with strong planning skills and the ability to manage multiple priorities, anticipate challenges, and deliver to deadline.
- A confident relationship builder, able to work collaboratively with a wide range of internal and external stakeholders while managing expectations effectively.
- Customer-focused and people-oriented, with the ability to lead and inspire front-facing hospitality teams to deliver exceptional guest experiences.
- Creative and adaptable, bringing curiosity, fresh ideas, and a continuous improvement mindset to enhance VIP hospitality and event delivery.
Scottish Rugby is an equal opportunities employer and we encourage applications from all qualified candidates.
Benefits
- Benefit 1
- Benefit 2
- Benefit 3
- Benefit 4
- Enhanced pension scheme
- Hybrid working
- Electric car salary sacrifice scheme
- Access to Tickets – rugby and concerts
- Employee discounts
- Wellbeing
Values
- Innovation: We are creative and fearless in our work.
- Accountability: We take ownership of our work and lead from the front.
- Teamwork: We collaborate widely and build supportive environments.
Event Manager (Maternity Cover) in Edinburgh employer: Scottish Rugby
Scottish Rugby is an exceptional employer that prioritises a vibrant work culture and employee well-being, offering benefits such as an enhanced pension scheme, hybrid working options, and access to exclusive tickets for rugby and concerts. With a strong focus on innovation, accountability, and teamwork, employees are encouraged to grow and develop their skills while delivering memorable experiences for VIP guests at high-profile events. Join us in a dynamic environment where your creativity and proactive approach will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Event Manager (Maternity Cover) in Edinburgh
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow event managers, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Showcase your skills! Create a portfolio of past events you’ve managed, highlighting your role in guest experiences and stakeholder management. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company’s past events and their approach to VIP hospitality. Bring fresh ideas to the table during your chat – they’ll love your creativity and adaptability!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Event Manager (Maternity Cover) in Edinburgh
Some tips for your application 🫡
Show Off Your Organisational Skills:Make sure to highlight your planning skills in your application. We want to see how you manage multiple priorities and anticipate challenges, so share specific examples of how you've successfully juggled tasks in the past.
Build Relationships in Your Writing:Since this role is all about collaboration, use your application to demonstrate your relationship-building skills. Talk about how you've worked with different stakeholders and how you’ve managed expectations effectively.
Focus on Customer Experience:We’re looking for someone who’s customer-focused and people-oriented. In your application, share stories that showcase your ability to lead teams and deliver exceptional guest experiences, especially in high-pressure situations.
Be Creative and Adaptable:Don’t be afraid to let your creativity shine through! Share any fresh ideas or improvements you've implemented in previous roles that enhanced event delivery or VIP hospitality. We love a curious mind!
How to prepare for a job interview at Scottish Rugby
✨Know Your Events
Familiarise yourself with the types of events the company hosts, like matchdays and concerts. Be ready to discuss how you would enhance the VIP guest experience for these specific occasions.
✨Showcase Your Organisational Skills
Prepare examples that demonstrate your ability to manage multiple priorities and anticipate challenges. Highlight past experiences where you successfully delivered events under tight deadlines.
✨Build Relationships
Emphasise your relationship-building skills. Think of ways you've collaborated with stakeholders in previous roles and be prepared to share those stories during the interview.
✨Bring Creative Ideas
Come armed with fresh ideas on how to improve VIP hospitality and event delivery. Show your curiosity and willingness to innovate, as this role values creativity and adaptability.