Complaints Resolution Specialist - Flexible, Edinburgh

Complaints Resolution Specialist - Flexible, Edinburgh

Full-Time On-site
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Scottish Public Services Ombudsman is seeking two full-time complaints reviewers on fixed-term contracts until 31 March 2027, based in Edinburgh. The role requires strong analytical skills and experience in handling complaints, with opportunities for secondments and a comprehensive benefits package.

You will analyse, resolve and report on complaints across public services, engaging with diverse stakeholders while upholding fairness and impartiality.

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Complaints Resolution Specialist - Flexible, Edinburgh employer: Scottish Public Services Ombudsman

SPSO is an exceptional employer that values strategic leadership and innovation, offering a dynamic work environment in the heart of Scotland. With a strong commitment to continuous improvement and employee development, we provide opportunities for professional growth while fostering a culture of inclusivity and collaboration. Join us in shaping the future of public service delivery, where your contributions will directly impact the lives of service users and stakeholders.

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Contact Details:

Scottish Public Services Ombudsman Recruitment Team