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- Tasks: Manage property portfolios, build client relationships, and resolve issues effectively.
- Company: Leading Property Factoring company in Edinburgh with a friendly culture.
- Benefits: Competitive salary, hybrid working, and excellent benefits package.
- Why this job: Join a modern team and make a real impact in property management.
- Qualifications: Experience in property management and strong relationship-building skills.
- Other info: Enjoy a dynamic role with a supportive environment and career growth.
The predicted salary is between 30000 - 32000 £ per year.
A great opportunity to join a leading Property Factoring company in Edinburgh as Property Portfolio Manager! This modern and successful business can offer you a varied and hands-on position looking after your own clients, hybrid working, excellent benefits and a friendly working environment.
Your role will involve acting as the lead point of contact for property owners providing a professional factoring service and building strong customer relationships. Your key duties will include:
- Acting as the main point of contact for clients in relation to property repairs, building services, billing queries and on-going projects
- Proactively building strong client relationships and delivering great customer service
- Taking full ownership of all day-to-day issues within your portfolio - liaising with internal and external contacts and keeping clients fully updated
- Meeting clients both one-on-one and in groups to provide good service
- Complaints management and resolution
- Understanding technical aspects of property management and communicating these effectively to clients
- All connected administration including financial/budget setting for property developments
Candidates for this role should have previous experience in property management and be a natural people person who builds relationships easily, enjoys problem solving and has the ability to take ownership and manage a busy workload. A confident level of Admin/IT skills is preferred, and a driving licence is essential.
Salary circa £30-32k based on experience, benefits package – working hours 9am-5pm Monday to Friday, permanent position. Hybrid working arrangement: 3 days at home, 2 in office.
Apply online today with CV or call Douglas Robertson in confidence to discuss.
Property Portfolio Manager (Factoring) in Edinburgh employer: Scottish Property Jobs
Contact Detail:
Scottish Property Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Portfolio Manager (Factoring) in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the hunt for a Property Portfolio Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, and think about how your experience aligns with their needs. Be ready to share specific examples of how you've built strong client relationships and tackled challenges in property management.
✨Tip Number 3
Show off your problem-solving skills! During interviews, highlight situations where you've successfully managed complaints or resolved issues for clients. This will demonstrate your ability to take ownership and provide excellent customer service.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining a leading Property Factoring company like ours. Let's get you that job!
We think you need these skills to ace Property Portfolio Manager (Factoring) in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Property Portfolio Manager role. Highlight your property management experience and any customer service achievements to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about property management and how you can build strong relationships with clients. Keep it friendly and professional!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can take ownership and resolve issues effectively, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and it helps us keep track of your application. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Scottish Property Jobs
✨Know Your Property Management Stuff
Make sure you brush up on your property management knowledge before the interview. Understand the key aspects of property repairs, billing queries, and customer service. Being able to discuss these topics confidently will show that you're ready to take ownership of the role.
✨Show Off Your People Skills
Since this role is all about building strong client relationships, be prepared to share examples of how you've successfully managed client interactions in the past. Think of specific situations where you resolved issues or improved customer satisfaction – this will highlight your natural people skills.
✨Prepare for Complaints Management
Expect questions about how you handle complaints and difficult situations. Have a couple of scenarios ready where you turned a negative experience into a positive one. This will demonstrate your problem-solving abilities and your commitment to delivering great customer service.
✨Get Familiar with Hybrid Working
Since the role offers hybrid working, be ready to discuss how you manage your time and workload effectively when working from home. Share any experiences you have with remote work and how you stay organised and communicative with clients and colleagues alike.