Property Portfolio Manager (Factoring) in Edinburgh

A great opportunity to join a leading Property Factoring company in Edinburgh as Property Portfolio Manager! This modern and successful business can offer you a varied and hands on position looking after your own clients, hybrid working, excellent benefits and a friendly working environment. Your role will involve acting as the lead point of contact for property owners providing a professional factoring service and building strong customer relationships. Your key duties will include: Acting as the main point of contact for clients in relation to property repairs, building services, billing queries and on-going projects Proactively building strong client relationships and delivering great customer service Taking full ownership of all day to day issues within your portfolio -liaising with internal external contacts and keeping clients fully updated Meeting clients both one on one and in groups to provide good service Complaints management and resolution Understanding technical aspects of property management and communicating these effectively to clients. All connected administration including financial/budget setting for property developments Candidates for this role should have previous experience in property management and be a natural people person who builds relationships easily, enjoys problem solving and has the ability to take ownership manage a busy workload. A confident level of Admin/IT skills is preferred, and a driving licence is essential. Salary circa £30-32k based on experience benefits package–working hours 9am-5pm Monday to Friday, permanent position. Hybrid working arrangement: 3 days at home, 2 in office. Apply online today with CV or call Douglas Robertson in confidence to discuss