HDC Administrator, Permanent

HDC Administrator, Permanent

None Full-Time 21000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage prisoner records and support case management for individuals in care.
  • Company: Join the Scottish Prison Service, dedicated to rehabilitation and public safety.
  • Benefits: Enjoy a stable permanent position with competitive salary and opportunities for growth.
  • Why this job: Make a real impact on individuals' lives while working in a supportive environment.
  • Qualifications: Must have 2 National 5’s or equivalent, including English and Mathematics.
  • Other info: Experience with confidential data and Microsoft Office is essential.

The predicted salary is between 21000 - 30000 £ per year.

Vacancy Type: PermanentLocation: HMP DumfriesPay Band: Please refer to full job description on SPS career siteSalary: £26,567 Closing Date: 2025-02-07Hours of Work: Please refer to full job description on SPS career siteJob Purpose: The post holder will compile and collate detailed information on all convicted prisoners using Prisoner Records System (PR2) and paper-based files, to support the Case Management of Individuals in our care and to enable SPS Managers to make decisions on individual prisoner’s eligibility for progression or release on the Home Detention Curfew Scheme.Responsibilities:

The collation and analysis of related statistics and subsequent generation of management reports.

Maintenance of effective and efficient electronic and paper-based filing and data recording systems, including Prisoner Records, ensuring compliance with Data Protection Legislation, Information Security and SPS Guidelines.

Respond to and follow up general enquiries sensitively, timeously and professionally.

Managing prisoner complaints, data requests and appeals appropriately using relevant policies and procedures.

Provision of an effective and efficient general administration service, ensuring electronic and paper-based communications and documentation are actioned appropriately, recorded and, where necessary, passed to the relevant third party for ongoing action.

Person Specification SPS recruitment and selection practice is based on the fundamentals of our Behavioural Competency Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are twelve, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them , you will be assessed on these identified as key to role.Qualifications Requirements

A minimum of 2 National 5’s, or equivalent, including English and Mathematics or Arithmetic or relevant administration experience.

Experience Requirements Knowledge Skills Requirements

Competent and experienced in all aspects of administration including minute taking. – Essential

Competent in the use of Microsoft Office Packages including Excel, Word, Outlook etc. – Essential

Experience of working with, or ability to handle personal and confidential data. – EssentialSelection Methods Please refer to full job description on SPS career site

HDC Administrator, Permanent employer: Scottish Prison Service

At SPS, we pride ourselves on being an excellent employer, offering a supportive work culture that values integrity and professionalism. Located at HMP Dumfries, our team enjoys competitive salaries, comprehensive benefits, and opportunities for personal and professional growth within the public sector. Join us to make a meaningful impact while working in a collaborative environment that prioritizes employee well-being and development.
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Contact Detail:

Scottish Prison Service Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land HDC Administrator, Permanent

✨Tip Number 1

Familiarize yourself with the Prisoner Records System (PR2) and understand how it integrates with paper-based files. This knowledge will not only help you in the role but also show your proactive approach during the interview.

✨Tip Number 2

Brush up on your data protection legislation and information security practices. Being well-versed in these areas is crucial for the role and will demonstrate your commitment to compliance.

✨Tip Number 3

Practice your communication skills, especially in handling sensitive inquiries and complaints. Role-playing scenarios can help you prepare for the types of interactions you might face in this position.

✨Tip Number 4

Get comfortable with Microsoft Office, particularly Excel and Word, as these tools are essential for generating reports and managing documentation. Consider taking a quick online course if you need a refresher.

We think you need these skills to ace HDC Administrator, Permanent

Administration Skills
Data Management
Confidentiality Handling
Microsoft Office Suite (Excel, Word, Outlook)
Minute Taking
Statistical Analysis
Report Generation
Attention to Detail
Communication Skills
Time Management
Problem-Solving Skills
Knowledge of Data Protection Legislation
Information Security Awareness
Customer Service Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the HDC Administrator position. This will help you tailor your application to highlight relevant skills and experiences.

Highlight Relevant Experience: In your CV and cover letter, emphasize your administrative experience, particularly in handling confidential data and using Microsoft Office packages. Provide specific examples of how you've successfully managed similar tasks in the past.

Demonstrate Competency: Make sure to address the key competencies mentioned in the job description. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your problem-solving abilities and attention to detail.

Proofread Your Application: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.

How to prepare for a job interview at Scottish Prison Service

✨Understand the Role

Make sure you thoroughly understand the responsibilities of the HDC Administrator position. Familiarize yourself with the Prisoner Records System (PR2) and the importance of data protection legislation, as these will likely be key discussion points during your interview.

✨Showcase Your Administration Skills

Prepare to discuss your experience in administration, particularly in areas like minute taking and managing confidential data. Be ready to provide specific examples of how you've successfully handled similar tasks in previous roles.

✨Demonstrate Competence in Microsoft Office

Since proficiency in Microsoft Office is essential, brush up on your skills in Excel, Word, and Outlook. You might be asked to demonstrate your ability to create reports or manage data, so practice using these tools effectively.

✨Prepare for Behavioral Questions

Familiarize yourself with the SPS Behavioural Competency Framework. Think about how your past experiences align with the competencies required for the role, and prepare to share examples that highlight your suitability for the position.

HDC Administrator, Permanent
Scottish Prison Service
S
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