Puplic Enquiry and Support Assistant in Kirkwall
Puplic Enquiry and Support Assistant

Puplic Enquiry and Support Assistant in Kirkwall

Kirkwall Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist the public and police officers with enquiries and support services.
  • Company: Police Scotland, dedicated to community safety and wellbeing.
  • Benefits: Competitive salary, training opportunities, and a supportive work environment.
  • Why this job: Make a real difference in your community while gaining valuable experience.
  • Qualifications: Strong communication skills and a passion for helping others.
  • Other info: Join a team that values its people and promotes career development.

The predicted salary is between 36000 - 60000 Β£ per year.

Police Scotland's purpose is to improve the safety and wellbeing of people, places and communities. We believe our people are our most important asset and investing in them is fundamental to the success of introducing new and emerging solutions and support to our front-line.

Your role as a Public Enquiry and Support Assistant is to provide support to all members of the public and officers.

Puplic Enquiry and Support Assistant in Kirkwall employer: Scottish Police Authority

Police Scotland is an exceptional employer dedicated to enhancing the safety and wellbeing of communities. With a strong emphasis on employee development, we offer comprehensive training and growth opportunities, fostering a supportive work culture where every team member is valued. Join us in making a meaningful impact while enjoying the unique advantages of working within a vital public service.
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Contact Detail:

Scottish Police Authority Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Puplic Enquiry and Support Assistant in Kirkwall

✨Tip Number 1

Get to know Police Scotland's values and mission. When you understand what they stand for, you can tailor your conversations and show how you align with their goals during interviews.

✨Tip Number 2

Practice your communication skills! As a Public Enquiry and Support Assistant, you'll be interacting with the public and officers. Role-play common scenarios with friends or family to build confidence.

✨Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you directly, which can give you a leg up in the application process.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Police Scotland.

We think you need these skills to ace Puplic Enquiry and Support Assistant in Kirkwall

Customer Service Skills
Communication Skills
Problem-Solving Skills
Interpersonal Skills
Attention to Detail
Empathy
Organisational Skills
Conflict Resolution
Adaptability
Teamwork

Some tips for your application 🫑

Show Your Passion for Community Support: When writing your application, let your enthusiasm for helping people shine through. We want to see how much you care about improving the safety and wellbeing of communities, so share any relevant experiences or motivations that drive you.

Tailor Your Application: Make sure to customise your application to fit the role of Public Enquiry and Support Assistant. Highlight your skills in communication and problem-solving, as these are key in supporting both the public and officers. We love seeing how you connect your background to our mission!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand why you’re a great fit for the role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!

How to prepare for a job interview at Scottish Police Authority

✨Know Your Role

Make sure you understand the responsibilities of a Public Enquiry and Support Assistant. Familiarise yourself with Police Scotland's mission and values, as well as the specific duties you'll be handling. This will help you demonstrate your enthusiasm and suitability for the role.

✨Showcase Your Communication Skills

As this role involves interacting with the public and officers, practice clear and concise communication. Prepare examples of how you've effectively handled inquiries or provided support in previous roles. This will show that you can handle the demands of the job.

✨Demonstrate Empathy and Understanding

In your interview, highlight your ability to empathise with people from diverse backgrounds. Share experiences where you've successfully supported individuals in challenging situations. This will illustrate your capability to provide the necessary support to the community.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of your interview. This shows your genuine interest in the role and helps you assess if the position aligns with your career goals. Consider asking about training opportunities or how success is measured in the role.

Puplic Enquiry and Support Assistant in Kirkwall
Scottish Police Authority
Location: Kirkwall
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