At a Glance
- Tasks: Be the friendly face of Scottish Opera, handling calls and welcoming visitors.
- Company: Join Scotland's largest performing arts organisation with a vibrant culture.
- Benefits: Enjoy free tickets to performances, enhanced pension, and health perks.
- Other info: Flexible hours with opportunities for extra shifts and a supportive work environment.
- Why this job: Make a difference in the arts while gaining valuable admin experience.
- Qualifications: Good communication skills and basic computer literacy required.
The predicted salary is between 27800 - 27800 £ per year.
Location: Elmbank Crescent & Edington Street, Glasgow.
Salary: £13.45 (Holiday pay accrued at 12.07%).
Hours: Monday to Friday from 12pm – 2.30pm (12.5 hours per week). Will also consider applicants who can do 2/3 days. Opportunity to cover extra hours for holiday cover is available.
Benefits: Free tickets to Scottish Opera Dress Rehearsals, Discounted performance tickets, Enhanced Pension Scheme, Cycle to work scheme, Perkbox, Employee Assistance program and Health Cash Plan.
Scottish Opera seeks a receptionist to work at the heart of Scotland’s largest performing arts organisation. The person we are looking for is a good communicator, is well organised and enthusiastic. The successful candidate will ensure that all telephone calls and enquiries are dealt with quickly and efficiently and, as the first point of contact for company members, visitors and members of the public will interact with people courteously and politely. Full training will be provided. General administrative duties are also required so candidates must be computer literate and have proven admin experience.
The role is based in both of our Glasgow locations at Elmbank Crescent and Edington Street. Successful candidate will be required to travel between both buildings.
Candidates must be able to demonstrate a pre-existing right to work in the UK as documentary proof of this will be requested at interview.
Closing date for applications is on Sunday 16 August 2026, 11:59pm.
At Scottish Opera, our mission is to speak powerfully through all our work in order to entertain, inspire, surprise, challenge and delight audiences throughout Scotland, the rest of the UK and internationally. We know that having a diverse workforce is essential if we are going to deliver our mission. We are committed to promoting equality and ensuring that no one is denied opportunities or discriminated against through prejudice or exclusion due to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We particularly encourage applications from people that are under-represented in the Performing Arts and at Scottish Opera including those from black, Asian and minority ethnic backgrounds and disabled people. We have supportive working practices and work towards providing wherever possible a working environment that is inclusive and accessible for those with caring responsibilities. This diversity of thought paired with a culture of inclusion is vital for us to continue to create work that is for everyone. This makes Scottish Opera a great place to work, where people are valued for who they are. We are committed to treating all applicants fairly and equally. Scottish Opera strives to be an equal opportunities employer and is subsidised by the Scottish Government.
Receptionist - Lunch Cover in Glasgow employer: Scottish Opera
Scottish Opera is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration in the heart of Glasgow. With a commitment to artistic excellence, employees benefit from extensive growth opportunities within the performing arts sector, alongside competitive remuneration and a supportive environment that values innovation and teamwork. Join us to be part of a dynamic team that brings world-class opera productions to life across Scotland.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Lunch Cover in Glasgow
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Scottish Opera and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Scottish Opera and let us see your personality shine through!
We think you need these skills to ace Receptionist - Lunch Cover in Glasgow
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Scottish Opera.
Get Familiar with Our Brand:Before applying, take some time to learn about Scottish Opera and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Scottish Opera
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Scottish Opera.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Scottish Opera will surely appreciate.
