At a Glance
- Tasks: Support an MP by managing casework and responding to public enquiries.
- Company: Join the dynamic team of Dave Doogan, MP for Angus and Perthshire Glens.
- Benefits: Gain valuable experience in a fast-paced, supportive environment.
- Other info: Opportunities for professional training and career growth await you.
- Why this job: Make a real difference in your community while developing essential skills.
- Qualifications: Strong communication skills and a passion for public service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Working for: Dave Doogan, MP for Angus and Perthshire Glens
Hours: Full time (40 per week)
Location: Working primarily from Forfar office with travel across constituency on ad hoc basis
Length of contract: Permanent
Overview
This role offers experience supporting an MP with constituency work, including dealing with casework and handling enquiries from members of the public. The Angus and Perthshire Glens office is a fast‑paced, supportive environment to work in. The successful candidate will be confident in a public‑facing role, handle enquiries from the public, and have a good understanding of constituency issues. They will be motivated, enthusiastic, possess excellent administrative and organisational skills, and be able to prioritise their workload.
Key Responsibilities
- Responding to routine correspondence and enquiries from constituents, lobbyists and pressure groups
- Managing and progressing a portfolio of casework, ensuring all cases are logged, actions taken, and progress monitored at regular intervals
- Ensuring records are kept and information is managed confidentially and in line with the Data Protection Act
- Analysing, evaluating and interpreting data to keep the Member accurately informed on key issues
- Attending surgeries & meetings across the constituency
- Developing knowledge in specialist areas (casework, reserved matters for the UK Parliament and constituency issues)
- Liaising with other office staff, MSPs, councillors, government agencies, the voluntary sector and others to resolve constituency matters
- Driving licence and own transportation required for attendance at events across the constituency
- Dealing with and prioritising a varied caseload and working well under pressure
- Working independently with minimal supervision and as part of a small team
- Exhibiting excellent interpersonal and written communication skills
- Drafting letters and emails to the highest professional standard
- Developing knowledge in specialist areas and undertaking professional training as required
- Sympathetic to the aims and values of the Scottish National Party
- Experience in a customer‑facing role
Notes
This post will require some travel within the constituency and occasional travel to Westminster for attendance at meetings, surgeries, trainings and other events. There may be a requirement for the role holder to work outside normal working hours occasionally. Upon appointment you will be required to comply with the Baseline Personnel Security Standard, undertaken by the Members’ Staff Verification Office (MSVO).
Equal Opportunity Statement
We are committed to promoting an inclusive and diverse workplace and encourage individuals of all backgrounds and experiences to apply.
Constituency Support Officer for Dave Doogan MP employer: Scottish National Party (SNP)x
Working as a Constituency Support Officer for Dave Doogan MP offers a unique opportunity to engage directly with the community in a dynamic and supportive environment. The Forfar office fosters a collaborative work culture, prioritising employee growth through professional training and development, while also ensuring a meaningful impact on local issues. With a commitment to inclusivity and diversity, this role not only provides valuable experience in public service but also allows for personal and professional fulfilment within the heart of Angus and Perthshire Glens.
Contact Details:
Scottish National Party (SNP)x Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Constituency Support Officer for Dave Doogan MP
✨Tip Number 1
Get to know the MP and their work! Research Dave Doogan's recent initiatives and constituency issues. This will help you engage in meaningful conversations during interviews and show your genuine interest.
✨Tip Number 2
Network like a pro! Attend local events or community meetings where you might bump into constituents or other political figures. Building connections can give you insights and potentially lead to job opportunities.
✨Tip Number 3
Practice your public-facing skills! Since this role involves dealing with enquiries from the public, consider role-playing scenarios with friends or family. This will boost your confidence and prepare you for real-life interactions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Constituency Support Officer for Dave Doogan MP
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Constituency Support Officer role. Highlight your experience in public-facing roles and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Showcase Your Communication Skills:Since this role involves a lot of correspondence, it's crucial to demonstrate your written communication skills. Use clear, concise language in your application and provide examples of how you've effectively communicated in previous roles. We love a good communicator!
Highlight Your Organisational Skills:The job requires excellent administrative and organisational skills, so be sure to mention any experience you have managing casework or handling multiple tasks at once. We need someone who can juggle priorities like a pro!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure it gets into the right hands. Plus, it shows us you're tech-savvy and ready to dive into the digital world of constituency work!
How to prepare for a job interview at Scottish National Party (SNP)x
✨Know Your Constituency
Before the interview, make sure you research the Angus and Perthshire Glens area thoroughly. Understand the key issues affecting the community and be ready to discuss how you can address them in your role as a Constituency Support Officer.
✨Showcase Your Communication Skills
Since this role involves a lot of public interaction, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully handled enquiries or resolved issues in previous customer-facing roles.
✨Demonstrate Organisational Skills
Be prepared to discuss how you manage your workload and prioritise tasks. Think of specific instances where you juggled multiple responsibilities effectively, as this will show your ability to thrive in a fast-paced environment.
✨Align with the Values
Familiarise yourself with the aims and values of the Scottish National Party. Be ready to express why these resonate with you and how they influence your approach to supporting constituents and handling casework.
