Scottish Legal Complaints Commission is seeking a Case Support Officer to be the first point of contact for service users and to provide high-quality administrative support to facilitate early resolution of complaints. The role involves updating the case management system, handling enquiries by phone and email, and liaising with professional bodies to progress or accept complaints.
The position is hybrid, requiring attendance at the Edinburgh office about two days per week, with flexible hours
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Case Support Specialist - Hybrid (Edinburgh) employer: SCOTTISH LEGAL COMPLAINTS COMMISSION
The Scottish Legal Complaints Commission is an exceptional employer, offering a supportive and inclusive work culture in the heart of Edinburgh. With flexible working arrangements, generous benefits including 42 days of paid holiday, and a strong focus on employee development, we foster a collaborative environment where every team member can thrive and make a meaningful impact on the legal services sector. Join us to be part of a close-knit team that values diversity and encourages personal growth while delivering vital services to the public.
Contact Details:
SCOTTISH LEGAL COMPLAINTS COMMISSION Recruitment Team
