Job Description
The Accounts Assessment team is a busy operational area responsible for managing a substantial caseload that requires scrutiny, sound judgement and effective decision-making.
A key responsibility of the role is to negotiate and communicate effectively with solicitors to resolve payment-related issues, maintaining regular contact through correspondence and telephone discussions.
The role involves assessing outlay claims in accordance with relevant legislation, policies and guidance, ensuring payments are accurately processed through SLAB's financial systems within agreed performance standards.
Key responsibilities include:
- managing your workload effectively, prioritising allocated outlay claims and associated correspondence to meet agreed performance standards
- assessing solicitors’ interim outlay claims, applying judgement in line with relevant legislation, policy, guidance, fee tables and case information
- reviewing claims to ensure all required information and supporting documentation have been provided, requesting further information where necessary
- processing payments accurately within agreed timescales and delegated authority limits
- communicate and negotiate with solicitors to resolve queries and reach agreement on assessed or restricted claims.
To succeed in this role, you will need:
- the ability to manage deadlines, prioritise tasks and manage a substantial workload whilst maintaining accuracy and attention to detail
- good written and verbal communication skills
- good interpersonal skills and the ability to work effectively as part of a team
- demonstrable ability to use judgement and follow procedures, guidance and instructions when making decisions
- the ability to understand and apply legislation, policies and guidance relevant to the role, with support and training where required.
For more details about this role and a full list of essential criteria and required competencies, please see the Job Description.
Completed applications should be returned via Oracle recruitment portal by 23.55 on Sunday 22 November 2026.
Junior Assessment Officer in Edinburgh employer: Scottish Legal Aid Board
Join the Scottish Legal Aid Board as a Digital Delivery Lead and be part of a dynamic team dedicated to enhancing digital project delivery. With a strong focus on employee well-being, we offer a supportive and inclusive work culture, flexible working arrangements, and ample opportunities for professional growth. Located in Edinburgh, you'll enjoy a meaningful role that not only impacts the organisation but also provides generous benefits, including a competitive salary, extensive annual leave, and access to wellness support.
