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- Tasks: Join our Digital Transformation journey and shape user-focused digital services.
- Company: A forward-thinking organisation committed to legal aid reform and digital innovation.
- Benefits: Competitive salary, generous leave, flexible working, and professional development opportunities.
- Other info: Diverse workplace welcoming applicants from all backgrounds.
- Why this job: Make a real impact while working in a supportive and inclusive environment.
- Qualifications: Experience in business analysis, Agile environments, and strong communication skills.
The predicted salary is between 51010 - 51010 £ per year.
We’re looking for a Digital Business Analyst to join us at a really exciting time in our Digital Transformation journey and support the introduction of an ambitious programme of Legal Aid Reform. We want you to support the design, development and continuous improvement of our digital services.
You’ll play a key role in understanding business problems, identifying user needs, and shaping practical, evidence-based solutions that support SLAB’s digital transformation. Working within multidisciplinary Agile teams and policy colleagues across the business, you’ll help deliver services that are efficient, user-focused and aligned with organisational goals.
Key responsibilities- Identifying and analysing user and business needs to inform service design and system requirements
- Facilitating workshops, interviews and discovery activities to gather and validate requirements
- Documenting current and future processes, including gap analysis and improvement opportunities
- Supporting Agile delivery through backlog refinement, prioritisation and iterative development
- Assessing risks, dependencies and impacts of proposed changes
- Analysing data to generate insight and support decision‑making
- Building strong relationships with stakeholders across the business and digital teams
- Communicating complex information clearly to a range of audiences
- Contributing to service improvement, including opportunities for automation and AI.
- Experience in business analysis practices including research, modelling and problem definition
- Experience gathering and documenting requirements
- Strong process mapping and workflow modelling skills
- Experience working in Agile environments and understanding iterative delivery
- Strong analytical and problem‑solving skills, with the ability to interpret data and provide insight
- Excellent communication and stakeholder engagement skills.
- A meaningful role where your work makes a real impact
- A supportive, inclusive, and values‑driven working environment
- Opportunities for learning and professional development
- Flexible working to support a healthy work‑life balance
- A competitive salary and benefits package, including pension contributions
- Generous annual leave entitlement (34 days, rising to 42 days after two years’ service)
- Enhanced family‑friendly leave entitlements
- Access to wellbeing support, mental health support and an employee assistance programme
- Access to a wide range of discounts (including gym and retail) and the Cycle to Work scheme through our partner, Edenred.
We are an equal opportunities employer, dedicated to being fair, inclusive and a place where all belong. We welcome and encourage applications from diverse backgrounds, including groups currently underrepresented in our workforce. These include people from Black, Asian and minority ethnic backgrounds, disabled people, and LGBTQI+ people. We will ensure that the disclosure of disability status will not negatively impact anyone’s application. Where reasonable, we are committed to guaranteeing an interview to every applicant who indicates they have a disability, under the Equality Act 2010, and meets the minimum criteria for the role.
Digital Business Analyst in Edinburgh employer: Scottish Legal Aid Board (SLAB)
Contact Detail:
Scottish Legal Aid Board (SLAB) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Business Analyst in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current employees at SLAB or in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to business analysis and Agile methodologies. We recommend using the STAR method to structure your answers – it’s all about showcasing your skills effectively!
✨Tip Number 3
Showcase your analytical skills during interviews. Bring examples of how you've used data to drive decisions or improve processes. This will demonstrate your ability to contribute to SLAB's digital transformation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Digital Business Analyst in Edinburgh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Business Analyst role. Highlight your experience in business analysis, Agile environments, and any relevant projects that showcase your skills in understanding user needs and delivering solutions.
Showcase Your Communication Skills: Since you'll be communicating complex information to various audiences, it's crucial to demonstrate your communication skills in your application. Use clear and concise language, and consider including examples of how you've effectively engaged with stakeholders in the past.
Highlight Your Analytical Skills: As a Digital Business Analyst, strong analytical skills are key. In your application, mention specific instances where you've used data to generate insights or support decision-making. This will show us that you can contribute to our digital transformation journey.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Scottish Legal Aid Board (SLAB)
✨Know Your Digital Transformation
Familiarise yourself with the company's digital transformation journey and the specific programme of Legal Aid Reform. Understand how your role as a Digital Business Analyst fits into this picture, and be ready to discuss how you can contribute to the design and improvement of digital services.
✨Master the Agile Methodology
Since the role involves working within Agile teams, brush up on Agile principles and practices. Be prepared to share examples of how you've successfully contributed to Agile projects in the past, focusing on backlog refinement and iterative development.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical and problem-solving skills during the interview. Bring examples of how you've gathered and documented requirements, conducted gap analyses, or interpreted data to support decision-making in previous roles.
✨Engage with Stakeholders
Highlight your experience in building strong relationships with stakeholders. Think of specific instances where you've communicated complex information clearly to diverse audiences, and be ready to discuss how you can foster collaboration across multidisciplinary teams.