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- Tasks: Join our team as a Maintenance Assistant, ensuring top-notch service for our community.
- Company: Spire View Housing Association is dedicated to providing affordable housing and services in Glasgow.
- Benefits: Enjoy a competitive salary, supportive work environment, and access to a pension scheme.
- Why this job: Make a real impact in your community while developing valuable skills and relationships.
- Qualifications: Experience in customer service and property management is essential; knowledge of repairs legislation is a plus.
- Other info: We are committed to equal opportunities and offer guaranteed interviews for disabled candidates.
The predicted salary is between 25000 - 29000 £ per year.
Spire View Housing Association are looking for an experienced and dynamic Maintenance Assistant to join the Team. Our mission is to provide high quality affordable housing and services which will contribute to the community we serve. To do this we need passionate and enthusiastic employees who wish to make a positive difference to our tenants and service users.
As our new Maintenance Assistant, you will need to have experience of dealing with members of the public, a demonstrated commitment to providing excellent customer service and experience of assisting to deliver an efficient and effective maintenance and property management service, helping us to ensure that Spire View remains the “landlord of choice” for our Royston community.
We are looking for someone with experience of developing positive working relationships with our contractors, assisting with overseeing work to ensure our tenants’ money is well spent and communicating effectively throughout. We expect you to take ownership of your role and make decisions and work on your own initiative. Knowledge and experience of repairs legislation and compliance requirements would be beneficial.
This is a key role for us and your contribution to our small team will be vital to maintain our positive reputation with our customers and our local stakeholders. You will assist and provide support to other members of the maintenance and housing team.
In return we offer excellent terms and conditions of employment, a supportive working environment including access to Scottish Housing Association’s Pension Scheme (SHAPS) and above all, the satisfaction that your contribution will make a real and sustainable impact upon the services we deliver to the people and communities we serve.
As part of our commitment to Equal Opportunities, we are registered as a Disability Confident Committed Employer. In order for us to comply with this, we offer a guaranteed interview scheme for all disabled candidates that meet all the essential criteria.
Further information can be found in the Recruitment Pack which is available to download opposite. Please note: CV will not be accepted. Completed applications should be returned to Recruitment@evh.org.uk
Maintenance Assistant employer: Scottish Housing News
Contact Detail:
Scottish Housing News Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Assistant
✨Tip Number 1
Familiarise yourself with Spire View Housing Association's mission and values. Understanding their commitment to providing high-quality affordable housing will help you align your responses during the interview, showcasing your passion for making a positive impact in the community.
✨Tip Number 2
Prepare examples of your previous experience in maintenance roles, particularly those that involved customer service. Be ready to discuss how you effectively communicated with tenants and contractors, as this is crucial for the Maintenance Assistant position.
✨Tip Number 3
Research common repairs legislation and compliance requirements relevant to the housing sector. Being knowledgeable about these topics will demonstrate your commitment to maintaining standards and ensuring tenant satisfaction.
✨Tip Number 4
Showcase your ability to work independently and take ownership of tasks. Think of instances where you made decisions on your own initiative, as this will highlight your suitability for a role that requires self-motivation and responsibility.
We think you need these skills to ace Maintenance Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Maintenance Assistant position. Tailor your application to highlight relevant experience and skills that align with what Spire View Housing Association is looking for.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for providing excellent customer service and your commitment to the community. Use specific examples from your past experiences to demonstrate how you can contribute positively to the team.
Highlight Relevant Experience: In your application, emphasise any previous roles where you dealt with the public or managed maintenance tasks. Mention your ability to develop positive relationships with contractors and your understanding of repairs legislation, as these are crucial for the role.
Follow Application Instructions: Make sure to follow the application instructions precisely. Since CVs are not accepted, ensure that you complete the application form thoroughly and submit it via the specified email address before the closing date.
How to prepare for a job interview at Scottish Housing News
✨Show Your Customer Service Skills
As a Maintenance Assistant, you'll be dealing with the public regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to communicate effectively and resolve issues.
✨Demonstrate Initiative and Ownership
This role requires someone who can take ownership of their tasks. During the interview, discuss situations where you've taken the initiative to solve problems or improve processes. This will show that you're proactive and ready to contribute.
✨Familiarise Yourself with Repairs Legislation
Knowledge of repairs legislation and compliance is beneficial for this position. Brush up on relevant laws and regulations before the interview, and be ready to discuss how you would ensure compliance in your role.
✨Build Rapport with Interviewers
Since this role involves working closely with contractors and team members, it's important to demonstrate your ability to build positive relationships. Engage with your interviewers, maintain eye contact, and show enthusiasm for the role and the community.
