At a Glance
- Tasks: Join us as a Housing Officer, delivering top-notch housing services and resolving tenant issues.
- Company: Sanctuary Scotland is dedicated to providing quality housing and making a positive impact on lives.
- Benefits: Enjoy 25 days annual leave, a pension scheme, employee discounts, and wellbeing support.
- Other info: Full driving licence required; salary increases after 12 months based on performance.
- Why this job: Make a real difference in people's lives while working in a diverse and inclusive environment.
- Qualifications: Experience in housing roles, knowledge of regulations, and strong problem-solving skills are essential.
The predicted salary is between 30800 - 36700 £ per year.
Salary
£40,889 – £43,041 (plus Essential Car User Allowance)
Location
Hybrid Working Arrangements: Home/Westhill/Field Based
Start Date
TBC
Job Title
Housing Officer
Term
Permanent
Work Hours
35 hours per week
This is an excellent opportunity to join our dedicated housing management team as a motivated and enthusiastic Housing Officer.
Osprey Housing Hybrid, Westhill
The successful candidate will help deliver high-quality housing management services to Osprey Housing tenants, working collaboratively with colleagues, including the asset management team, to provide a professional, caring, customer-focused and cost-effective service.
Our Housing Officers are responsible for managing void properties and allocating homes in line with the organisation’s Allocation Policy. They work to keep void periods to a minimum, taking account of performance targets and liaising with external agencies where appropriate. They also take a proactive approach to rent arrears case management, support tenants to sustain their tenancies, and help manage and prevent anti-social behaviour.
In this role, the successful candidate will support Osprey’s vision and mission by helping provide affordable housing and high-quality services through a supportive, effective and customer-focused housing management service.
Further details about the main duties and responsibilities of the role are included in the Job Description.
Please note CVs will not be accepted.
Closing date for return of applications is 12 noon on Friday 4 September 2026
Provisional dates for interviews are 9 & 10 September at our Westhill office
Any queries please contact: sredford@ospreyhousing.org.uk
Osprey Housing Registered Scottish Charity No SC029461
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Housing Officer in Dundee employer: Scottish Housing News
Shettleston Housing Association is an exceptional employer, dedicated to fostering a supportive and inclusive work culture that prioritises community engagement and development. With opportunities for personal growth through training and participation in strategic decision-making, board members can make a meaningful impact while enjoying the flexibility of in-person or online meetings. Located in Glasgow, this registered social landlord not only provides a rewarding experience but also allows individuals to contribute to the betterment of their local communities.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Dundee
✨Tip Number 1
Familiarise yourself with the specific housing regulations and legislation relevant to Scotland. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role and its responsibilities.
✨Tip Number 2
Network with current or former Housing Officers, especially those working in Glasgow. They can provide valuable insights into the role and the organisation, which can be beneficial during your application process.
✨Tip Number 3
Prepare examples of how you've successfully resolved conflicts or improved services in previous roles. Being able to articulate these experiences will showcase your problem-solving skills and ability to build relationships.
✨Tip Number 4
Research Sanctuary Scotland's values and recent initiatives. Tailoring your discussions around their mission and demonstrating how you align with their goals can set you apart from other candidates.
We think you need these skills to ace Housing Officer in Dundee
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and skills required for the Housing Officer position. Tailor your application to highlight your relevant experience and how it aligns with the role.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience in housing management or related fields. Use specific examples to demonstrate your problem-solving skills and ability to build relationships with stakeholders.
Showcase Your Skills:Make sure to mention your knowledge of housing regulations and legislation, as well as your proficiency in Microsoft Office. If you have an SVQ3 or equivalent qualification, be sure to include that as well.
Craft a Compelling Cover Letter:Write a personalised cover letter that explains why you are passionate about the Housing Officer role and how you can contribute to Sanctuary Scotland's mission. Be sure to address any specific points mentioned in the job description.
How to prepare for a job interview at Scottish Housing News
✨Know Your Housing Regulations
Familiarise yourself with relevant housing regulations and legislation before the interview. This knowledge will demonstrate your commitment to the role and your understanding of the legal framework within which a Housing Officer operates.
✨Showcase Problem-Solving Skills
Prepare examples of how you've successfully resolved issues in previous roles. Highlight your problem-solving skills, especially in relation to anti-social behaviour or service delivery shortfalls, as these are key aspects of the Housing Officer position.
✨Emphasise Relationship Building
Be ready to discuss your experience in building strong working relationships with both internal and external stakeholders. This is crucial for a Housing Officer, so share specific instances where you’ve effectively collaborated with others to achieve positive outcomes.
✨Demonstrate Your Commitment to Service Quality
Express your passion for delivering high-quality housing management services. Discuss how you prioritise tenant satisfaction and how you would ensure that the needs of residents are met, aligning with Sanctuary Scotland's mission to make a real difference in people's lives.
