At a Glance
- Tasks: Join us as a Housing Officer, delivering top-notch housing services and resolving tenant issues.
- Company: Sanctuary Scotland is dedicated to providing quality housing and making a positive impact on lives.
- Benefits: Enjoy 25 days annual leave, a pension scheme, employee discounts, and wellbeing support.
- Other info: Full driving licence required; salary increases after 12 months based on performance.
- Why this job: Make a real difference in people's lives while working in a diverse and inclusive environment.
- Qualifications: Experience in housing roles, knowledge of regulations, and strong problem-solving skills are essential.
The predicted salary is between 30800 - 36700 £ per year.
Position
Housing Officer (Job Share)
Salary
£42,707 (Full Time Equivalent)
Contract
Permanent
Hours
17.5 hours per week
Closing Date
12 noon Monday 22nd June 2026
Company Overview
Shire Housing Association Ltd is a progressive, community-focused housing association based in Cumnock, East Ayrshire committed to delivering our vision of “Great Homes, Great People, Vibrant Communities”.
Role Summary
We provide all housing management services to customers in an efficient and effective manner whilst delivering excellent Customer Service in line with corporate policies and procedures. We are now seeking an enthusiastic and compassionate individual to join our Housing Management Team as a Housing Officer. This is an exciting opportunity to join a successful team to make a real difference by supporting our tenants and communities to thrive.
Responsibilities
- Promote the values of Shire Housing ensuring a high level of customer satisfaction is maintained.
- Providing information advice and assistance to our tenants on a range of tenancy and estate matters.
- Maximise the recovery of rent arrears in line with agreed targets.
- Promote consultation and participation amongst tenants and other residents.
Terms
The post offers generous terms and conditions including flexible working, access to a contributory pension scheme and generous annual leave entitlement.
Contact
For an informal chat about the post contact Ann Black, Housing Manager on 01290 428006. For more detailed information, contact Gemma Balfour at our office on 01290 421130.
Equal Opportunity Statement
Shire Housing Association welcomes applications from all sections of the community and is committed to promoting equal opportunities.
Housing Officer in Dundee employer: Scottish Housing News
Sanctuary Scotland is an exceptional employer, offering a supportive and inclusive work environment in Glasgow where employees can truly make a difference in the lives of residents. With competitive salaries, generous annual leave, and a strong focus on employee wellbeing and development, we empower our Housing Officers to excel in their roles while fostering meaningful relationships within the community. Join us to be part of a team that values diversity and rewards talent, ensuring that every day at work is both fulfilling and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Dundee
✨Tip Number 1
Familiarise yourself with the specific housing regulations and legislation relevant to Scotland. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role and its responsibilities.
✨Tip Number 2
Network with current or former Housing Officers, especially those working in Glasgow. They can provide valuable insights into the role and the organisation, which can be beneficial during your application process.
✨Tip Number 3
Prepare examples of how you've successfully resolved conflicts or improved services in previous roles. Being able to articulate these experiences will showcase your problem-solving skills and ability to build relationships.
✨Tip Number 4
Research Sanctuary Scotland's values and recent initiatives. Tailoring your discussions around their mission and demonstrating how you align with their goals can set you apart from other candidates.
We think you need these skills to ace Housing Officer in Dundee
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and skills required for the Housing Officer position. Tailor your application to highlight your relevant experience and how it aligns with the role.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience in housing management or related fields. Use specific examples to demonstrate your problem-solving skills and ability to build relationships with stakeholders.
Showcase Your Skills:Make sure to mention your knowledge of housing regulations and legislation, as well as your proficiency in Microsoft Office. If you have an SVQ3 or equivalent qualification, be sure to include that as well.
Craft a Compelling Cover Letter:Write a personalised cover letter that explains why you are passionate about the Housing Officer role and how you can contribute to Sanctuary Scotland's mission. Be sure to address any specific points mentioned in the job description.
How to prepare for a job interview at Scottish Housing News
✨Know Your Housing Regulations
Familiarise yourself with relevant housing regulations and legislation before the interview. This knowledge will demonstrate your commitment to the role and your understanding of the legal framework within which a Housing Officer operates.
✨Showcase Problem-Solving Skills
Prepare examples of how you've successfully resolved issues in previous roles. Highlight your problem-solving skills, especially in relation to anti-social behaviour or service delivery shortfalls, as these are key aspects of the Housing Officer position.
✨Emphasise Relationship Building
Be ready to discuss your experience in building strong working relationships with both internal and external stakeholders. This is crucial for a Housing Officer, so share specific instances where you’ve effectively collaborated with others to achieve positive outcomes.
✨Demonstrate Your Commitment to Service Quality
Express your passion for delivering high-quality housing management services. Discuss how you prioritise tenant satisfaction and how you would ensure that the needs of residents are met, aligning with Sanctuary Scotland's mission to make a real difference in people's lives.
