At a Glance
- Tasks: Provide expert welfare benefits advice to help tenants maximise their income.
- Company: Harbour Homes, a leading social landlord in Edinburgh dedicated to community support.
- Benefits: Competitive salary, hybrid working, and a chance to make a real difference.
- Other info: Opportunity for personal growth in a supportive and diverse environment.
- Why this job: Join a passionate team and empower communities through essential welfare support.
- Qualifications: 2+ years in welfare rights and a solid understanding of benefits systems.
The predicted salary is between 43690 - 43690 £ per year.
About Harbour
Harbour Homes is Leith and north Edinburgh’s biggest social landlord, providing thousands of affordable homes from Portobello to Granton and everywhere in between. We’ve been contributing to the regeneration of local areas since 1975, and it’s our mission to: “To make a positive impact on people’s lives from our home in Leith by providing affordable homes, services and helping to support resilient communities”.
Job Details
- Post: Welfare Rights Officer
- Salary: £43,690 per annum
- Contract: Permanent
- Hours: 35 hours per week
- Location: Edinburgh, hybrid working
About the Role
This is a brilliant opportunity to join our Tenant Advice Team. In this role, you will provide high quality, specialist welfare benefits advice and advocacy to our tenants to ensure that income is maximised and tenancies sustained. You will be promoting the service and working in partnership to resolve customers’ issues.
About You
- Have at least 2 years’ experience of working in a welfare rights and benefits advice role
- Have thorough knowledge of welfare benefits; welfare reform and best practice in welfare benefits advice
- Be educated to Scottish Credit and Qualifications Framework level 6
Disclosure
A level 1 disclosure check is required. This role is covered by the Rehabilitation of Offenders Act 1974.
How To Apply
If you would like to be considered for this opportunity, please submit an online application via our Job profile. Please refer to our applicant guidance which you will find here - Careers - Harbour Homes: Harbour Homes. You will find more information about this role and working for Harbour Homes in the job description and summary of the main Harbour Homes Rewards and Benefits.
Closing date for applications: Wednesday 8th April 2026
Interviews will be held week commencing 13th April 2026
We have an Investors in Diversity Silver award and as an accredited Disability Confident employer, we will offer an interview to disabled candidates who meet the minimum criteria for the role.
Scottish Charity No. SC027945
Please note we do not accept agency referrals.
Welfare Rights Officer in Dundee employer: Scottish Housing News
Harbour Homes is an exceptional employer dedicated to making a positive impact in the community of Leith and north Edinburgh. With a strong focus on employee development, we offer a supportive work culture that values diversity and inclusion, alongside competitive benefits such as hybrid working arrangements and opportunities for professional growth. Join us in our mission to provide affordable homes and services while being part of a team that truly cares about the well-being of our tenants and the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Welfare Rights Officer in Dundee
✨Tip Number 1
Network like a pro! Reach out to your connections in the welfare rights sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Harbour Homes and understand their mission and values. Be ready to discuss how your experience aligns with their goals, especially in providing high-quality welfare benefits advice.
✨Tip Number 3
Showcase your expertise! During interviews, highlight your knowledge of welfare benefits and any successful cases you've handled. This will demonstrate your capability and passion for making a positive impact on people's lives.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Harbour Homes. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Welfare Rights Officer in Dundee
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in welfare rights and benefits advice. We want to see how your skills align with our mission at Harbour Homes, so don’t hold back!
Showcase Your Knowledge:Demonstrate your thorough understanding of welfare benefits and reforms in your application. We’re looking for someone who can hit the ground running, so let us know what you know!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Scottish Housing News
✨Know Your Stuff
Make sure you brush up on your knowledge of welfare benefits and recent reforms. Being able to discuss specific policies and how they impact tenants will show that you're not just familiar with the basics, but that you’re genuinely passionate about making a difference.
✨Showcase Your Experience
Prepare examples from your past roles where you've successfully helped clients navigate welfare rights issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, so you can clearly demonstrate your skills and experience in action.
✨Understand the Organisation
Research Harbour Homes and their mission to support resilient communities. Be ready to discuss how your values align with theirs and how you can contribute to their goal of making a positive impact on people’s lives through affordable housing.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the challenges the Tenant Advice Team faces or how success is measured in this role. It shows that you’re engaged and thinking critically about how you can fit into their team.
