Repairs Assistant in Dundee

Repairs Assistant in Dundee

Dundee Full-Time 22000 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide admin support and excellent customer service in a dynamic property services team.
  • Company: Join the friendly and innovative Southside Housing Association in Glasgow.
  • Benefits: Enjoy 40 days leave, a competitive salary, and a pension scheme.
  • Why this job: Make a real difference in your community while developing valuable skills.
  • Qualifications: Strong organisational and communication skills are essential.
  • Other info: Flexible working hours with opportunities for career growth.

The predicted salary is between 22000 - 25000 £ per year.

Southside Housing Association Glasgow is offering a great opportunity for the right person to join our Property Services Team. We are a friendly, forward-thinking organisation where innovation, flexibility and positive communication are embraced. Our focus is on quality of service and helping others.

If you like to work in a fast-moving environment with a varied workload and have excellent organisational and communication skills, this could be for you. The focus of the Repairs Assistant post is to provide effective and responsive administration support for the Property Services Department.

The role is varied, and each Repairs Assistant will have been allocated a role from within the job description, but with an expectation that they can cover all outputs to support colleagues. This will be identified with the individual.

The core skills required include:

  • Administration of the data collected and issued
  • Good communication with the Property Services team and the wider Southside HA community
  • Liaison with contractors
  • Communication with tenants to provide excellent customer service

Communications will occur through face-to-face interactions, telephone, email, letter, and messaging on 3CX and Teams. You will need to work effectively on your own, prioritising your work to ensure it is handled to create the best outcome.

As an administrator, you will occasionally be required to take minutes at meetings and work with the Repairs Coordinator to handle low-level complaints.

To Apply: Download the recruitment pack from our website and go to current vacancies. If you need assistance with downloading the pack, please send an email to recruitment@southside-ha.co.uk and a member of staff will get back to you at the earliest opportunity.

Send the following to recruitment@southside-ha.co.uk:

  • Your up-to-date CV
  • A supporting statement of no more than 500 words
  • Completed Equalities monitoring form

Please note that your supporting statement must clearly demonstrate how you meet the requirements noted within the job description and person specification outlined in the Recruitment Pack. The Association is an equal opportunities employer.

Closing Date for Applications: 12 noon on Thursday 29th January 2026

Interviews will be held on: Thursday 5th February 2026

Repairs Assistant in Dundee employer: Scottish Housing News

Southside Housing Association is an exceptional employer that prioritises innovation, flexibility, and positive communication within a friendly work environment. With generous benefits including 40 days of leave and a defined contribution pension scheme, employees are encouraged to grow and develop their skills while contributing to meaningful community service in Glasgow. Join our dynamic Property Services Team where your organisational talents will be valued, and you will have the opportunity to make a real difference in the lives of our tenants.
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Contact Detail:

Scottish Housing News Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Repairs Assistant in Dundee

✨Tip Number 1

Get to know the company! Research Southside Housing Association and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! Since the role involves liaising with tenants and contractors, it’s crucial to demonstrate your ability to communicate effectively. Try role-playing common scenarios with a friend or family member to build your confidence.

✨Tip Number 3

Be ready to showcase your organisational skills! Think of examples from your past experiences where you successfully managed multiple tasks or projects. This will help you stand out as someone who can thrive in a fast-paced environment.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Make sure your CV and supporting statement highlight how you meet the job requirements, and don’t hesitate to reach out if you need help!

We think you need these skills to ace Repairs Assistant in Dundee

Administration Skills
Organisational Skills
Communication Skills
Customer Service
Data Management
Team Collaboration
Problem-Solving Skills
Time Management
Minute Taking
Adaptability
Proficiency in Microsoft Teams
Proficiency in 3CX

Some tips for your application 🫡

Read the Job Description Carefully: Before you start writing, take a good look at the job description. We want to see how your skills and experiences match what we're looking for, so make sure you highlight those in your application!

Craft a Strong Supporting Statement: Your supporting statement is your chance to shine! Keep it concise (500 words max) and directly address how you meet the requirements. Use examples from your past experiences to show us what you can bring to the team.

Tailor Your CV: Don’t just send a generic CV! Tailor it to fit the Repairs Assistant role. Highlight relevant experience and skills that align with our focus on quality service and effective communication. We love seeing how you can contribute!

Follow Application Instructions: Make sure you follow all the application instructions carefully. Send your CV, supporting statement, and Equalities monitoring form to the right email address. We’re excited to hear from you, so let’s make sure everything’s in order!

How to prepare for a job interview at Scottish Housing News

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Repairs Assistant role. Familiarise yourself with the key responsibilities like administration support, communication with tenants, and handling complaints. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Off Your Communication Skills

Since this role involves a lot of communication, be prepared to demonstrate your skills. Think of examples where you've effectively communicated with colleagues or customers, whether face-to-face, over the phone, or via email. This will highlight your ability to fit into the friendly and communicative culture at Southside Housing Association.

✨Prepare for Scenario Questions

Expect scenario-based questions during the interview. For instance, you might be asked how you would handle a low-level complaint from a tenant. Prepare by thinking through potential situations and how you would respond, showcasing your problem-solving and organisational skills.

✨Tailor Your Supporting Statement

Your supporting statement is crucial! Make sure it clearly demonstrates how your experience aligns with the job description. Use specific examples that reflect your organisational skills and ability to work independently, as these are key traits for the Repairs Assistant role.

Repairs Assistant in Dundee
Scottish Housing News
Location: Dundee

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