Housing Administrator in Dundee

Housing Administrator in Dundee

Dundee Full-Time 27068 - 30610 £ / year (est.) No working from home possible
Scottish Housing News

At a Glance

  • Tasks: Manage administrative tasks within the Housing Management Team and support customer service delivery.
  • Company: Southside Housing Association is a forward-thinking organisation based in Glasgow.
  • Benefits: Enjoy 40 days of leave and a Defined Contribution Pension Scheme.
  • Other info: This is a full-time, fixed-term position for 18 months.
  • Why this job: Join a dynamic team focused on quality service and community support.
  • Qualifications: Excellent communication skills and knowledge of Microsoft 365 and housing management systems required.

The predicted salary is between 27068 - 30610 £ per year.

Position Details

  • Full time Fixed Term 18 months.
  • Hours: 9.00am to 5.00pm Monday to Friday.
  • Southside Housing Association Glasgow.
  • EVH Grade: 4 (Points 9-12) £27,068 to £30,610.
  • 40 days leave (inclusive of statutory leave).
  • Defined Contribution Pension Scheme.

Role Overview

We have a great opportunity for the right person to join our Housing Management Team at Southside Housing Association. We are a friendly, forward-thinking organisation where innovation, flexibility and positive communication is embraced. Our focus is on quality of service and helping others.

If you like to work in a fast-moving environment with a varied workload and have excellent organisational and communication skills this could be for you. The role of Housing Administrator will contribute to delivering a dynamic Housing Management service which is located within the Housing and Communities Department. The role will work closely with all members of the Housing Management Section and will deliver an excellent service to our social rent, mid-market rent customers and the wider public. The wider role of the section is to provide our customers with a high standard of service and support, ensuring that rental income is maximised, estates are well maintained, tenant issues and support needs are dealt with, and antisocial behaviour is managed. The Housing Administrator will play a key administrative role in achieving this.

Qualifications

It is expected that the post holder will be an excellent communicator (written and verbal), which is key to interacting with our customers, contractors, colleagues and other external agencies. Working effectively and efficiently, both within a team setting and on your own initiative as well as demonstrating an ability to make informed decisions is crucial to this role. A good working knowledge of Microsoft 365 and housing management systems is key, whilst having the ability to multitask and focus on the customer.

Equal Opportunities Statement

The Association is an equal opportunities employer.

Housing Administrator in Dundee employer: Scottish Housing News

Southside Housing Association offers a supportive environment with a focus on innovation and flexibility. Located in Glasgow, they prioritise quality service for social rent and mid-market rent customers. The team values positive communication and aims to enhance community living standards.

Scottish Housing News

Contact Details:

Scottish Housing News Recruitment Team

We think you need these skills to ace Housing Administrator in Dundee

Organisational Skills
Communication Skills
Customer Service
Teamwork
Initiative
Decision-Making
Microsoft 365