Albyn Housing Society is seeking a Customer Voice and Engagement Manager to lead our customer insight and engagement across the Highlands. You will translate feedback and complaints into service improvements and help shape how we listen, communicate and respond.
You will manage a multidisciplinary team, collaborate with colleagues across Albyn Housing Society and Highland Residential, and champion the customer voice at all levels to drive continuous improvement.
#J-18808-LjbffrCustomer Insight & Engagement Lead (Hybrid) in Dundee employer: Scottish Housing News
Shettleston Housing Association is an exceptional employer, dedicated to fostering a supportive and inclusive work culture that prioritises community engagement and development. With opportunities for personal growth through training and participation in strategic decision-making, board members can make a meaningful impact while enjoying the flexibility of in-person or online meetings. Located in Glasgow, this registered social landlord not only provides a rewarding experience but also allows individuals to contribute to the betterment of their local communities.
