Customer Experience Lead: Service Design & Engagement in Dundee

Customer Experience Lead: Service Design & Engagement in Dundee

Dundee Full-Time 58052 - 61206 £ / year (est.) No working from home possible
Scottish Housing News

At a Glance

  • Tasks: Lead and enhance customer services while managing teams and driving service improvements.
  • Company: Clyde Valley Group, dedicated to exceptional customer experiences.
  • Benefits: Competitive salary, permanent position, and a positive team culture.
  • Why this job: Make a real difference in customer experience and lead a passionate team.
  • Qualifications: Proven leadership in complex customer services and commitment to team culture.

The predicted salary is between 58052 - 61206 £ per year.

Clyde Valley Group is seeking a Customer Experience Manager to lead and enhance customer-facing services and overall experience. The role involves managing teams and ensuring customer insights drive service improvements.

The ideal candidate will have proven leadership in complex customer services and a commitment to a positive team culture.

This permanent position is based in Motherwell, providing a salary ranging from £58,052 to £61,206.

Customer Experience Lead: Service Design & Engagement in Dundee employer: Scottish Housing News

Clyde Valley Group is an exceptional employer that prioritises a positive team culture and employee development, making it an ideal place for those passionate about enhancing customer experiences. Located in Motherwell, the company offers competitive salaries and a supportive environment where your leadership skills can thrive, alongside opportunities for professional growth and meaningful contributions to service design and engagement.

Scottish Housing News

Contact Details:

Scottish Housing News Recruitment Team

We think you need these skills to ace Customer Experience Lead: Service Design & Engagement in Dundee

Communication Skills
Problem-Solving Skills
Team Leadership
Leadership Skills
Adaptability
Stakeholder Management
Performance Management