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- Tasks: Support maintenance and property management for Elderpark properties, ensuring high-quality service.
- Company: Elderpark Housing Association has been serving the Govan community since 1975, providing exceptional housing services.
- Benefits: Enjoy a competitive salary, up to 30 days annual leave, and a pension scheme with 12% employer contribution.
- Why this job: Join a dynamic team committed to community excellence and professional development in a supportive environment.
- Qualifications: Experience in customer service and knowledge of building maintenance and health and safety regulations required.
- Other info: Application deadline is 21st July 2025; interviews scheduled for the following week.
The predicted salary is between 29000 - 32000 £ per year.
Location: Govan, Glasgow
Hours: 35 hours per week
Salary: £34,745 - £37,984 per annum
Grade: EVH Grade 6 (PA17 – PA20)
Contract: Permanent
Are you passionate about delivering high standards of customer service? Do you have experience working in a customer-focussed environment, delivering administrative support in a maintenance and repairs function? Do you have the skills and knowledge to effectively work with the public, contractors and consultants, achieve work objectives and contribute to the success of the overall team performance?
Elderpark Housing Association, based in the heart of Glasgow's Govan community, invites you to become part of our dynamic and dedicated team. As an award-winning organisation, Elderpark has been serving our community since 1975, providing high quality homes and exceptional services to tenants while championing a culture of care, adaptability and innovation.
We are looking for an outstanding candidate to join our Asset Team as Asset Administrator who will be responsible for delivering an effective and efficient maintenance and property management service for all Elderpark properties. Providing support to the Asset Officers, you will support contract administration, tenants safety activities and overall performance reporting whilst liaising with our tenants in person, over the telephone and via email. This involves providing a courteous and responsive service, undertaking all maintenance administrative processes including reactive repairs, planned maintenance activities and routine cyclical maintenance programmes.
You should have a good understanding of building maintenance, repairs and construction practices, knowledge of health and safety relevant to maintenance work and familiarity with maintenance and repairs administration policies and procedures ensuring compliance with legal and statutory obligations.
We are seeking someone who has excellent analytical and IT skills with the ability to create and analyse reports, excellent attention to details, good problem-solving skills and the ability to work with contractors, the public and other key stakeholders.
Elderpark Housing offers a modern and supportive working environment where employees are empowered to thrive. Alongside a competitive salary and a generous benefits package, including up to 30 days’ annual leave and a pension scheme with up to 12% employer contribution, we provide opportunities for professional development and a strong emphasis on employee wellbeing.
This is your chance to contribute to the success of an organisation renowned for its excellence in learning and development and its commitment to the community it serves.
How to Apply
Application is by way of CV and covering letter to: Recruitment@elderpark.org
Full information on the role including the job description and person specification can be found via the vacancies page on our website https://elderpark.org/vacancies/.
The application window will close at 12 noon on Monday 21st July 2025 with interviews scheduled for week beginning Monday 28th July 2025.
For a confidential discussion about the role, contact Vicky Ross by email in the first instance at vicky.ross@elderpark.org.
Elderpark Housing Association is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees.
Asset Administrator employer: Scottish Housing News
Contact Detail:
Scottish Housing News Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Asset Administrator
✨Tip Number 1
Familiarise yourself with Elderpark Housing Association's values and mission. Understanding their commitment to community service and high-quality housing will help you align your responses during interviews, showcasing your passion for their work.
✨Tip Number 2
Brush up on your knowledge of building maintenance and health and safety regulations. Being able to discuss relevant practices confidently will demonstrate your expertise and readiness for the Asset Administrator role.
✨Tip Number 3
Prepare specific examples from your past experiences that highlight your customer service skills and administrative support in maintenance. This will help you illustrate your ability to handle tenant interactions effectively.
✨Tip Number 4
Network with current or former employees of Elderpark Housing Association if possible. Gaining insights into the company culture and expectations can give you an edge in your application and interview process.
We think you need these skills to ace Asset Administrator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities of the Asset Administrator role. Review the job description carefully and highlight key skills and experiences that align with what Elderpark Housing Association is looking for.
Tailor Your CV: Customise your CV to reflect your relevant experience in customer service and administrative support. Emphasise any previous roles where you worked with maintenance and repairs, and showcase your analytical and IT skills.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about the role and how your background makes you a perfect fit. Mention specific examples of your problem-solving skills and your ability to work with various stakeholders.
Proofread Your Application: Before submitting your application, take the time to proofread both your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Scottish Housing News
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of an Asset Administrator. Be prepared to discuss how your previous experience aligns with the requirements, especially in customer service and maintenance administration.
✨Showcase Your Analytical Skills
Since the role requires excellent analytical skills, be ready to provide examples of how you've used data to solve problems or improve processes in past roles. Highlight any experience you have with creating and analysing reports.
✨Demonstrate Communication Skills
As you'll be liaising with tenants, contractors, and other stakeholders, it's crucial to demonstrate your communication skills. Prepare to discuss how you've effectively communicated in previous roles, whether in person, over the phone, or via email.
✨Familiarise Yourself with Health and Safety Regulations
Given the importance of health and safety in maintenance work, brush up on relevant regulations and be prepared to discuss how you ensure compliance in your work. This will show your commitment to safety and professionalism.
