Oracle ERP Support Lead

Oracle ERP Support Lead

Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to support and implement Oracle ERP solutions for government financial processes.
  • Company: Join a forward-thinking organisation committed to equality and inclusion.
  • Benefits: Competitive salary, professional development, and opportunities for career growth.
  • Why this job: Make a real impact by optimising critical financial systems in a dynamic environment.
  • Qualifications: Experience with Oracle Cloud ERP and strong leadership skills required.
  • Other info: Apply by 7th December 2025 for a chance to shape the future of finance.

The predicted salary is between 36000 - 60000 Β£ per year.

Responsibilities

  • Act as the Technical Lead on the Record to Report module, providing expertise and advice to customers and internal stakeholders.
  • Maintain a deep understanding of government financial processes and Oracle Cloud ERP solutions, including General Ledger, Fixed Assets, Order to Cash, Cash Management, and Record to Report.
  • Lead a team of Oracle ERP technical specialists to implement and manage processes for resolving technical issues across the modules, working with Oracle and third-party suppliers.
  • Ensure processes are in place to monitor team system and process performance, proactively addressing and rectifying issues and providing management information for reporting.
  • Document and regularly review configuration documentation, standard operating procedures and processes.
  • Work closely with Digital Operations Senior Management, the Corporate Hub and suppliers to support the successful development and lifecycle of the Oracle Cloud product.
  • Support agreed change processes, including weekly organisational changes, iterative improvements, quarterly and monthly changes; this work may include out-of-hours and scheduled working.

Qualifications

  • Deep understanding of government financial and reporting processes.
  • Functional knowledge and experience of configuring and supporting Oracle Cloud ERP solutions, including General Ledger, Fixed Assets, Order to Cash, Cash Management and Record to Report modules.
  • Experience leading and building a technical support team capability to deliver support for large-scale, business-critical applications.
  • Leadership skills (Level 3) and ability to manage a quality service (Level 3).

How to apply

Apply online providing a CV and Supporting Statement (no more than 750 words) which demonstrates how you meet each of the three Experience criteria listed in the Success Profile above.

Equality Statement

We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.

Apply Before 7th December 2025 (23:59) – This role is open to internal candidates and Common Citizenship organisations only.

Oracle ERP Support Lead employer: Scottish Government

As an Oracle ERP Support Lead, you will thrive in a dynamic work environment that values collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and a supportive culture that encourages professional development. Located at the heart of government operations, we offer a unique chance to contribute to meaningful projects while enjoying a diverse and inclusive workplace.
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Contact Detail:

Scottish Government Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Oracle ERP Support Lead

✨Tip Number 1

Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for the interview by practising common questions related to Oracle ERP and leadership. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience effectively.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Oracle ERP Support Lead

Technical Leadership
Oracle Cloud ERP Solutions
General Ledger
Fixed Assets
Order to Cash
Cash Management
Record to Report
Team Management
Process Improvement
Configuration Documentation
Problem Resolution
Government Financial Processes
Stakeholder Engagement
Change Management
Quality Service Management

Some tips for your application 🫑

Know Your Stuff: Make sure you really understand the Oracle Cloud ERP solutions and government financial processes. We want to see that you've got the knowledge to back up your application, so don’t hold back on showcasing your expertise!

Tailor Your CV: When you’re putting together your CV, make it specific to the role. Highlight your experience with the Record to Report module and any leadership roles you've had. We love seeing how your background fits with what we need!

Craft a Strong Supporting Statement: Your supporting statement is your chance to shine! Use it to clearly demonstrate how you meet the experience criteria. Be concise but detailed, and remember to keep it under 750 words – we want to see your best self without the fluff.

Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to get your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!

How to prepare for a job interview at Scottish Government

✨Know Your Oracle ERP Inside Out

Make sure you brush up on your knowledge of Oracle Cloud ERP solutions, especially the Record to Report module. Be ready to discuss how you've applied your understanding of General Ledger, Fixed Assets, and other relevant modules in past roles.

✨Showcase Your Leadership Skills

Since this role involves leading a technical support team, prepare examples that highlight your leadership experience. Think about times when you successfully managed a team or resolved conflicts, and be ready to share these stories during the interview.

✨Understand Government Financial Processes

Demonstrate your deep understanding of government financial processes. Familiarise yourself with the specific challenges and requirements in this area, and be prepared to discuss how your expertise can help the company navigate these complexities.

✨Prepare for Change Management Questions

Given the emphasis on supporting change processes, think about your experiences with organisational changes. Prepare to discuss how you've managed transitions in the past, including any out-of-hours work, and how you ensured smooth operations during these times.

Oracle ERP Support Lead
Scottish Government
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