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- Tasks: Lead a team to ensure top-notch quality and performance in student services.
- Company: Public sector organisation dedicated to enhancing student experiences in Scotland.
- Benefits: Competitive salary, job stability, and the chance to make a real difference.
- Why this job: Shape the future of student services and drive positive change in education.
- Qualifications: Proven leadership and quality assurance management experience required.
- Other info: Join a supportive team in a role that offers growth and impact.
The predicted salary is between 36000 - 60000 £ per year.
A public sector organization based in Edinburgh is seeking a Team Manager for its Quality and Performance Team within the Student Awards Agency for Scotland (SAAS). The role focuses on managing staff who conduct quality assurance operations, identifying areas for improvement, and implementing changes in operational guidance.
Candidates should demonstrate strong leadership skills and experience in quality assurance management. This position offers the opportunity to make a positive impact by enhancing service quality.
Operations Quality & Performance Manager employer: Scottish Government
Contact Detail:
Scottish Government Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Quality & Performance Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the public sector or those already working at SAAS. A friendly chat can give us insights into the role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your leadership skills and quality assurance knowledge. We should be ready to share specific examples of how we've improved processes in past roles.
✨Tip Number 3
Showcase our passion for enhancing service quality! During interviews, let’s highlight our commitment to making a positive impact and how we can bring that to the Quality and Performance Team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team at SAAS.
We think you need these skills to ace Operations Quality & Performance Manager
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've successfully managed teams and driven improvements in quality assurance operations.
Be Specific About Your Experience: When detailing your past roles, focus on specific examples where you identified areas for improvement and implemented changes. This will help us understand your approach to enhancing service quality.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to the role. Mention the Student Awards Agency for Scotland and how your skills align with their mission.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Scottish Government
✨Know Your Quality Assurance Basics
Make sure you brush up on the fundamentals of quality assurance management. Understand key concepts and methodologies that are relevant to the role, as this will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or implemented changes. Highlight how your leadership positively impacted service quality, as this is crucial for the Team Manager position.
✨Research the Organisation
Familiarise yourself with the Student Awards Agency for Scotland (SAAS) and its mission. Understanding their goals and challenges will allow you to tailor your responses and show genuine interest in making a positive impact.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers, ensuring you provide clear and concise examples.
