Customer Service Admin Officer – Rural & Grants in London
Customer Service Admin Officer – Rural & Grants

Customer Service Admin Officer – Rural & Grants in London

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver top-notch customer service and support farmers with subsidy schemes.
  • Company: A dedicated government agency in Scotland focused on rural development.
  • Benefits: Stable job with a chance to make a difference in the community.
  • Why this job: Join a team that supports farmers and contributes to Scottish Government priorities.
  • Qualifications: Strong communication skills and keen attention to detail required.

The predicted salary is between 30000 - 42000 £ per year.

A government agency in Scotland is seeking an Administration Officer to support a range of duties. You will be responsible for delivering high-quality customer service to farmers and customers, processing subsidies schemes, and providing effective business support. Strong communication skills and attention to detail are essential for this role, which aims to contribute to key Scottish Government priorities.

Customer Service Admin Officer – Rural & Grants in London employer: Scottish Government

As a government agency in Scotland, we pride ourselves on being an excellent employer that values dedication and community impact. Our supportive work culture fosters professional growth through continuous training and development opportunities, while our commitment to public service ensures that your work contributes directly to the well-being of farmers and the wider community. Join us for a rewarding career where your efforts truly make a difference.
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Contact Detail:

Scottish Government Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Admin Officer – Rural & Grants in London

Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those already working in customer service roles. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for interviews by practising common questions related to customer service and administration. We recommend role-playing with a friend to boost your confidence and refine your answers.

Tip Number 3

Showcase your attention to detail! Bring examples of how you've successfully managed tasks or projects in the past. This will help you stand out as someone who can handle the responsibilities of the role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Customer Service Admin Officer – Rural & Grants in London

Customer Service
Communication Skills
Attention to Detail
Administrative Skills
Business Support
Subsidy Processing
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Customer Service Admin Officer. We want to see how you can deliver that high-quality customer service and support the subsidy schemes!

Show Off Your Communication Skills: Since strong communication is key for this position, don’t shy away from showcasing your ability to convey information clearly. Use examples from your past experiences where you’ve successfully communicated with customers or colleagues.

Attention to Detail is Key: This role requires a keen eye for detail, especially when processing subsidies. Make sure your application is free from typos and errors. We appreciate precision, so double-check everything before hitting send!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Scottish Government

Know Your Stuff

Before the interview, make sure you understand the key responsibilities of a Customer Service Admin Officer. Familiarise yourself with subsidy schemes and how they impact farmers. This will show your potential employer that you're genuinely interested in the role and ready to hit the ground running.

Showcase Your Communication Skills

Since strong communication skills are essential for this position, prepare examples from your past experiences where you've effectively communicated with customers or colleagues. Think about times when you resolved issues or provided support, as these stories will highlight your ability to deliver high-quality customer service.

Attention to Detail is Key

In this role, attention to detail is crucial. Bring along examples of your work that demonstrate your meticulousness, whether it’s through reports, data entry, or any administrative tasks. Be ready to discuss how you ensure accuracy in your work, especially when processing important documents like subsidies.

Align with Scottish Government Priorities

Research the key priorities of the Scottish Government and think about how your role as an Administration Officer can contribute to these goals. During the interview, express your understanding of these priorities and how your skills and experiences align with them. This shows that you’re not just looking for a job, but that you’re committed to making a positive impact.

Customer Service Admin Officer – Rural & Grants in London
Scottish Government
Location: London

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