Crofting Regulatory Support Officer in Inverness

Are you passionate about quality and delivering exceptional service to both colleagues and external stakeholders while driving service excellence across Scotland’s crofting communities?

The Crofting Commission is responsible for regulating the crofting system and promoting the interests of crofting to ensure its future sustainability. This new role will sit within the Legal and Regulatory Support Team which is primarily responsible for proving legal advice and guidance to the wider Commission, dealing with appeals against Commission decisions to the Scottish Land Court, administering the Commission’s scheme of Delegation decision making, preparing responses to complex casework and procedural queries, issuing procedural guidance and preparing materials and delivery training to both Commission and SGRPID staff.

The Crofting Regulatory Support Officer is a new role within the Commission and will include supporting the Commission solicitor and other team members in undertaking the tasks associated with the implementation of the Crofting and Land Court Bill currently going through parliament, with a particular emphasis on the changes which will impact upon the Commission’s Duties Enforcement processes and related applications or notifications, liaising with colleagues from the Commission’s Residence and Land Use Team (RALUT) who are the team responsible for duties enforcement. This will involve participating in identifying and implementing the changes required to our current forms, associated documentation, procedures, guidance etc to deliver the changes brought in by the new Bill. The role will also involve participating in the delegated decision making process; drafting grounds for complex casework decisions; and providing support to the solicitor and other team members in the range of tasks involved in providing legal and regulatory support to the wider Commission.

Responsibilities

• Take the lead in the implementation of those changes introduced by the new Crofting Bill which will directly impact upon the Commission’s Duties enforcement processes and associated applications, requiring changes to workflows; forms; letters and other supporting documentation; guidance, workflows etc.
• Keep under review and update the content of the Commission’s published “Law, Policy and Procedure” documents relating to Duties Enforcement processes to reflect legislative and policy changes.
• Participate in the implementation of those changes introduced by the new Crofting Bill which will impact upon the Commission’s Regulatory application and notification casework processes, requiring changes to workflows; forms; letters and other supporting documentation; guidance, etc.
• Participate in and draft grounds for complex casework decisions as part of the Commission’s Scheme of Delegated decision making.
• Provide administrative support to the Commission solicitor as required, with particular focus on matters relating to the new Crofting Bill.
• Provide support to other team members in responding to queries on complex casework and procedural matters.
• Participate in the preparation of training materials and the delivery of training to Commission and SGRPID colleagues.
• It is anticipated that once the tasks related to the changes to the new Crofting Bill are implemented, that part of the duties of the post will be to take on tasks relating to processing Duties Enforcement casework as part of the Commission’s Residence and Land Use Team (RALUT).

Success Profile

Success profiles are specific to each job and they include the mix of skills, experience and behaviours candidates will be assessed on.

Experience:

• An understanding of IT systems, including Microsoft Office or similar
  

You can find out more about Operational Delivery Profession here: Core ODP Skills - Operational Delivery Profession

Behaviours

• Communicating and Influencing – Level 2

• Managing a Quality Service - Level 2

• Making Effective Decisions - Level 2

• Developing Self and Others - Level 2

You can find out more about Success Profiles Behaviours here - Introduction - Success profiles: candidate guide - gov.scot

How to Apply

Apply online, providing a CV and Supporting Statement (of no more than 1000 words) which provides evidence of how you meet the skills, experience and behaviours listed in the Success Profile above.

Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.

If invited for further assessment, this will consist of an interview and short presentation.

Assessments are scheduled for w/c the 14th or 21st September, however this may be subject to change.

About Us

The Crofting Commission is a Non-Departmental Public Body (NDPB) whose officials are provided by Scottish Ministers. The Commission act as a crofting regulator aiming to promote occupancy of crofts, active land use, and shared management by crofters as a means of sustaining and enhancing rural communities. The Commission is also responsible for maintaining the Register of Crofts.

Find out more: Crofting Commission Home Page | Crofting Commission

Our staff are part of the UK Civil Service, working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland.

We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer.

As part of the UK Civil Service, we uphold the Civil Service Nationality Rules.

Recruitment Principles

Skilled Worker Sponsorship not being offered

Skilled Worker sponsorship is not available for this role. As a result, we are unable to appoint candidates who require Skilled Worker sponsorship now or in the future. Applicants must have an existing and ongoing right to work in the UK.

Working Pattern

Our standard hours are 35 hours per week. The post will be primarily based in Great Glen House (Inverness) and from home, or another Highland and Islands Scottish Government office in accordance with the Scottish Government and Commission’s policies on hybrid working. The selection will be on merit irrespective of applicants’ home addresses. Any successful applicant must be able to attend the Great Glen House office when necessary.

Security Checks

Successful candidates must complete the Baseline Personnel Security Standard (BPSS), before they can be appointed. BPSS is comprised of four main pre-employment checks – Identity, Right to work, Employment History and a Criminal Record check (unspent convictions).

You can find out more about BPSS on the UK Government website, or read about the different levels of security checks in our Candidate Guide.

Equality Statement

We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.

Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them.

Further Information

Find out more about our organisation, what we offer staff members and how to apply on our Careers Website.

Read our Candidate Guide for further information on our recruitment and application processes.

Apply before 23:59 on 23/08/26. This post is open to internal candidates and Common Citizenship Organisations only.