At a Glance
- Tasks: Create responses to FOI and EIR requests while supporting your Hub Managers.
- Company: Join the DGNZ Correspondence Hub, a dynamic team within the Scottish Government.
- Benefits: Enjoy a location-neutral role with opportunities for professional growth and collaboration.
- Other info: Work in a hybrid environment with a supportive, high-performing team.
- Why this job: Engage in impactful work across high-profile policy areas and develop valuable skills.
- Qualifications: Must be a current Priority Mover with relevant experience and problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
This opportunity is only open to applicants who are currently 'Priority Movers'. Applications from individuals not currently on the Priority Mover list will be rejected and not considered.
Are you inquisitive and enjoy problem solving? Do you enjoy working as part of a team and are you looking for a new and challenging role in a location neutral setting?
The DGNZ Correspondence Hub are a new centralised team who handle, start to end, all FOI and EIRs for 5 Directorates in DGNZ (ARE, DECC, EnFor, Marine and Offshore Wind), one of the largest DG’s in the Scottish Government.
Based within the Correspondence Hub Team, our Hub Officer role offers the unique opportunity to engage in a cross cutting Operational Delivery role by delivering a high volume of FOI and EIR casework. DGNZ Correspondence Hub operates in a hybrid environment with officers based across Scotland from the Highlands to the Borders. This is a challenging role within a high performing team, that offers autonomy in how you manage your workload, with the opportunity to engage with stakeholders at all levels not only across DGNZ but also the wider Scottish Government, UK Government and Devolved Administrations. It also provides you the opportunity to gain insight and experience in exciting and high-profile policy areas.
As one of 10 Hub Officers, you will play a pivotal role in providing advice and guidance on FOI and EIRs, and delivering casework across DGNZ Directorates (ARE, DECC, EnFor, Marine and Offshore Wind). You will be responsible for creating FOI and EIR responses and providing support to your Hub Case Manager, assisting in the coordination and assignment of FOI/EIR responses within the statutory time frames. The skills and experience you bring will help us to continue to deliver a first-class experience to our stakeholders.
Responsibilities- Create responses to FOI and EIR requests.
- Provide support and advice to your Hub Managers.
- Develop an in-depth knowledge of EIR and FOI legislation and best practice to enable delivery of high quality and robust responses to EIR and FOI cases within legal deadlines.
- Develop an in-depth knowledge of Data Protection, GDPR, Information Governance and Records Management.
- Build and maintain positive relationships, working collaboratively with colleagues across Scottish Government to produce factual and informed responses containing complex information in a clear and concise format to meet the needs of various audiences.
- Create ad hoc MiCase correspondence such as General Responses.
This role is a permanent level transfer position. This post is location neutral.
How to ApplyApplications for this position will only be accepted from substantive B1 employees. Please submit a statement outlining your suitability for the role, relevant skills and experience, and what you would bring to the team (maximum 500 words). Vacancy closes at 11:59pm on Tuesday the 28th July.
Selection ProcessAll applications will be invited to an informal discussion with the hiring manager. Informal discussions are to be confirmed.
Further InformationIf you have specific questions about the role, please contact john.bruce2@gov.scot. Read our Candidate Guide for further information on our recruitment and application processes.
Hub Support Officer - B1 employer: Scottish Government
The Scottish Government offers a dynamic and supportive work environment, where you can make a significant impact on customer service and safeguarding across Scotland. With a strong focus on employee development and innovation, you will have access to numerous growth opportunities while working alongside a dedicated team committed to excellence in public service. Join us in shaping a high-performing organisation that values collaboration and strives for transformative results.
StudySmarter Expert Advice🤫
We think this is how you could land Hub Support Officer - B1
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Scottish Government, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Scottish Government and can help you get your foot in the door for these full-time public sector roles.
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Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Hub Support Officer - B1
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Scottish Government and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Scottish Government
✨Get to Know Public Sector Values
Before your interview with Scottish Government, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Scottish Government.
