Programme Delivery Manager - C3 in Glasgow

This opportunity is only open to applicants who are currently 'Priority Movers'. Applications from individuals not currently on the Priority Mover list will be rejected and not considered.

We have an opportunity for a C3/Programme Delivery Manager to join the Head of Glow Programme Delivery on a temporary basis for up to 23 months to support delivery of complex products and services that are delivered by multiple teams or have high technical or political risk. This is an ideal development opportunity for someone looking to broaden their experience in work underway between Scottish Government, Education Scotland, and key stakeholders on the shape of future service provision beyond 2028. The Future of Glow programme has been established to take this forward.

Education Scotland manages the delivery of the Glow service on behalf of Scottish Government at a cost of approx. £6m per annum. Glow provides tools to support digital learning and teaching for learners and teachers across Scotland with approx. 350K unique users each month. Contracts are in place until 2028 and the service must continue until then, offering an appropriate service for its intended users. The Future of Glow work sees to ensure schools, teachers and learners have access to the right digital services to support delivery of education and establish the right balance of local vs national provision going forward.

A programme delivery manager is accountable for the delivery of complex products and services that are delivered by multiple teams or have high technical or political risk.

Responsibilities

• Manage dependencies of varying complexity, potentially planning, and feeding into larger programmes and portfolios.
• Remove blockers and manage risks, commercials, budgets, and people.
• Balance objectives and can redeploy people and resources as priorities change.
• Have an in-depth knowledge of agile and other methodologies.
• Responsible for understanding, managing, and communicating between complex stakeholder groups, balancing priorities.
• Be the initial escalation point for the programme and must have an awareness of the bigger picture.
• Support the programme director by overseeing the delivery of their vision for the programme.
• Support and coach delivery managers.

Additional Duties

• Lead, manage and inspire in the delivery of the Future of Glow programme, platforms, and products across the public sector.
• Oversee delivery of both programmes to ensure agreed outcomes are achieved within timescales and budgets.
• Ensure programmes are sustainable and scalable with correct resource and funding attached.
• Responsible for ensuring appropriate governance practices are in place.
• Ensure programmes are aligned with the Digital Strategy and Assurance processes.
• Map out clear agreed outcomes with a supporting measurement framework.

Strategic

• Actively promote digital principles and support the delivery of excellent digital public services in line with the Scottish Government's Digital Strategy.
• Lead stakeholder engagement at the highest level, communicate credibly and influence internal and external partners.
• Provide vision for digital business models and transformation approaches and establish the delivery strategy, aligned with the outcomes and benefits for the programme.
• Provide external assurance and challenge at board level on transformation programmes.

Qualifications Experience preferred

• Proven digital and transformation expertise (user-centred solutions, digital service and product design, business models, and board level assurance) based on agile programme management.
• Experience of designing and delivering digital business change and improvement programmes within large scale, transaction processing business, or government environments.
• Proven experience providing independent assurance and constructive challenge at board level on major transformation programmes.
• Extensive knowledge of Scottish and UK Government digital strategy, and experience in shaping, showcasing and embedding innovative digital solutions at scale within complex organisations.

Working pattern

This role is a temporary position with an expected commitment of up to 23 months.

How to Apply

Applications for this position will only be accepted from substantive C3 grade employees. Please submit a statement outlining your suitability for the role, relevant skills and experience, and what you would bring to the team (maximum 500 words). Vacancies close at 23:59pm on Sunday 17 May.

Selection Process

All applicants will be invited to an informal discussion. There will be no formal testing or assessment. Discussions are expected to be scheduled for w/c tbc.

Further Information

If you have specific questions about the role, please contact ollie.bray@educationscotland.gov.scot. Read our Candidate Guide for further information on our recruitment and application processes.