Do you want to deliver compelling communications and events that champion safer recruitment and the safeguarding of vulnerable groups throughout Scotland?
Disclosure Scotland is an executive agency of the Scottish Government, supporting safer recruitment and helping to protect vulnerable groups through trusted disclosure services. As a Communications and Events Officer, you will join our Communications Team and Customer Engagement Team at an exciting time as we deliver our Communications and Engagement Strategy 2026 to 2030 and the DS30 Corporate Strategy.
In this role, you will help shape how Disclosure Scotland communicates with customers, stakeholders and its people. You will create engaging content, support corporate communications and events, and contribute to stakeholder engagement activities that build awareness, promote understanding and support organisational objectives.
The Disclosure Scotland Communications Team is responsible for internal and external communications through the delivery of the Communications and Engagement Strategy 2026 to 2030, Brand Strategy and Social Media Strategy. The Customer Engagement Team is responsible for supporting and engaging with organisations that access higher levels of disclosure, such as the Protecting Vulnerable Groups (PVG) scheme, and for providing clear and accessible guidance. The role sits within the Policy, Customer Engagement and Communications Directorate of Disclosure Scotland and will be split between the Communications Team and Customer Engagement Team.
Responsibilities
Communications Team;
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Draft and publish content, ensuring it is accessible, meets agreed requirements, uses an appropriate tone of voice and plain English, and adheres to the Scottish Government's Writing Style Guide.
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Continuously improve Disclosure Scotland’s internal channels by providing support to deliver the recommendations on the annual internal channel audit.
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Support the delivery, design and review of corporate communication products.
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Monitor the Communications Team mailbox as part of a rota and deal with relevant enquiries.
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Support the maintenance and consistent application of Disclosure Scotland’s brand across internal and corporate communications. This includes working with business areas to assess existing materials and identify out-of-date content.
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Support insight and evaluation activity to inform communications planning using the Government Communication Service (GCS) OASIS model, including monitoring event feedback, internal channel engagement and summarising findings.
Customer Engagement Team;
- Support the delivery of events, policy consultations and training workshops for external stakeholders, in conjunction with Customer Engagement Managers.
- Manage conference bookings and relevant travel arrangements, including assisting with initial consultations to identify requirements, tailoring materials and events appropriately, and ensuring supporting materials are shared with relevant parties.
- Record stakeholder attendance and event feedback, assisting Stakeholder Event Managers in analysing feedback as part of continuous improvement and providing insights to help guide policy.
- Support continuous improvement of training and guidance to ensure stakeholders comply with legal duties and safeguarding responsibilities. For example, ensuring that the National Barring Service receives relevant and timely contributions from external stakeholders.
Responsibilities
Success profiles are specific to each job and they include the mix of behaviours and technical criteria that candidates will be assessed on.
- Proven experience of working in a communications focused environment with experience in drafting content and supporting communications activities that contribute to business objectives.
- Experience of working effectively both independently and as part of a busy team, sharing information and building positive working relationships with colleagues.
- Experience of drafting clear and concise written content, including translating complex or technical information for different audiences and channels.
- Ability to build constructive relationships with internal and external stakeholders and plan, organise and prioritise workloads to meet deadlines.
- Proven experience of using design software applications, such as Canva, to create content, graphics and communication products for use on organisational channels.
- Communicating and Influencing - Level 2
- Managing a Quality of Service - Level 2
- Making Effective Decisions - Level 2
- Delivering at Pace - Level 2
Skilled Worker Sponsorship not being offered
Skilled Worker sponsorship is not available for this role. As a result, we are unable to appoint candidates who require Skilled Worker sponsorship now or in the future. Applicants must have an existing and ongoing right to work in the UK.
In the event of a high volume of applications, candidates will have their applications initially assessed against the the first Technical/Professional Skill criteria above. Candidates who pass this initial sift will have their applications fully assessed against the listed criteria.
In the event of a tied score at interview, performance in the first Technical/Professional Skill criteria will be applied to determine merit order.
Recruitment Principles
As a government organisation, we adhere to the Civil Service Commission Recruitment Principles and we investigate any complaints received in relation to recruitment cases.
Qualifications
The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education, health, the economy, justice, housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles.
Our standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role. From October 2025, the Scottish Government will require staff in hybrid-compatible roles to work in-person 40% of the time, in the office (Pacific Quay). If you have specific questions about the role you are applying for, please contact us.
Apply before 23:59 on 14th September 2026. This post is open to internal candidates and Common Citizenship Organisations only. External candidates and staff from UK Other Government Departments are not eligible to apply for this vacancy.
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