C1 Change and Project Manager on Temporary Promotion/Temporary Level Transfer in Glasgow

The Change and Project Manager leads the successful delivery and embedding of complex projects and change initiatives across Social Security Scotland. This role combines structured project management with strategic change leadership to ensure outcomes are delivered effectively, stakeholders are engaged, and the organisation is ready to adopt and sustain change. The postholder will manage cross-functional teams, drive governance and reporting, and build capability across both project and change disciplines.

Responsibilities

• Lead multidisciplinary teams to plan, deliver, and embed complex projects and change initiatives using appropriate methodologies.
• Ensure the team are equipped to develop and maintain comprehensive project and change documentation, including implementation plans, readiness assessments, and benefit management forecasts.
• Ensure alignment with agency governance structures and delivery partner frameworks.
• Build and maintain effective relationships with internal and external stakeholders to support project delivery and change adoption.
• Create a team culture that enables clear and timely communication to support decision-making and organisational readiness.
• Oversee the drafting of accurate, timely reports to track performance, risks, and progress against short and long-term goals.
• Lead the team to ensure robust evaluations of proposals, solutions, and readiness activities to inform decision-making, escalating where appropriate.
• Provide recommendations based on evidence, impact analysis, and organisational priorities.
• Contribute to contract tenders and digital maturity assessments through structured evaluation.
• Manage and develop project and change team members, fostering a culture of collaboration, learning, and continuous improvement.
• Provide guidance, coaching, and support to build delivery and change capability across the organisation.
• Contribute to the development of toolkits, process maps, and documentation to support consistent project delivery and change practices.
• Support the development and service of governance structures to ensure transparency, accountability, and alignment with strategic goals.
• Be accountable for production of accurate and comprehensive documentation including spreadsheets, diagrams, and process maps to support delivery and change tracking.

Qualifications

• PPM and change management qualifications (or equivalent experience).

Success Profiles

For this temporary opportunity, the following Success Profile elements will be assessed:

• Proven experience in leading both project and change management within a complex delivery environment.
• Strong leadership and stakeholder engagement skills.
• Excellent analytical and evaluation capabilities.
• Experience managing governance structures and reporting frameworks.
• Understanding of accessibility standards and inclusive design.
• Familiarity with benefit realisation, contract evaluation, and digital transformation.
• Knowledge of simulation tools and readiness frameworks.
• Experience developing change toolkits and supporting organisational capability building.

How to apply

Please apply online, providing a Supporting Statement (of no more than 750 words) providing evidence of how you demonstrate the Success Profiles noted above. Please note that a CV is not required for this opportunity. Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.

If you are interested in this opportunity, you should seek permission from your manager and C-band manager before applying on a level transfer (TLT) basis. If applying on Temporary Promotion you should inform your manager and C-band manager from the outset of your intention to apply. If successful in your application, your release must be agreed by your line manager and C-band manager or relevant unit head. Please note that the post is only open to individuals who have satisfactorily completed their probationary period.

Dates to Remember

Statement submitted by: 12 noon on 11th August 2026

Informal chats: week commencing 24th August (This may be subject to change)

Duration of Temporary Opportunity

This opportunity is for up to 12 months.

Hybrid Working

Our standard hours are 35 hours per week, and we offer a range of flexible working options, depending on the needs of the role. We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location.

Further Information

This role is only available to existing permanent civil servants who have successfully completed their probation period within Social Security Scotland, Scottish Government Main or Common Citizenship organisations. Please note that applicants from Common Citizenship organisations may apply only on a promotion basis and not via a level transfer. Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process, please contact us at recruitment@socialsecurity.gov.scot. If you experience any difficulties accessing our website or completing the online application form, please contact the Resourcing Team via recruitment@socialsecurity.gov.scot. If you have any questions about the role please contact Laura.Graham@socialsecurity.gov.scot.