B3 Product Lead in Glasgow

Join Social Security Scotland as a Product Lead within the Data Change team and play a key role in delivering high-quality data, reporting, and insights across the organisation. Sitting within the Data Services branch of the Data Office, you’ll support the Product Owner to shape and deliver a suite of dashboards and management information, using AWS and Microsoft platforms. You’ll help ensure data products meet business needs, are delivered at the right time and quality, and continue to add value through ongoing improvement.

Working closely with multidisciplinary teams, you’ll guide delivery approaches, turn complex requirements into clear solutions, and help maximise the impact and use of data across the organisation—while developing your skills and progressing your career in a supportive, collaborative team environment.

At this role level, you will:

• Have expert product management skills
• Potentially be involved in elements of programme management activity
• Be involved in hiring associates, product managers and contractors

Responsibilities:

• Identify and recommend the most effective approaches, processes, and delivery methods, using data to measure and evaluate outcomes.
• Support teams to choose the best solutions, balancing user needs, business goals, and constraints.
• Lead analysis across the product lifecycle, ensuring work is aligned to priorities, scope, and minimum viable product (MVP) goals.
• Translate complex or limited information into clear insights to guide decision-making.
• Deliver and embed data products and insights that integrate with other services and are actively used.
• Track and demonstrate value by linking delivery back to business cases and intended benefits.
• Work collaboratively within Agile teams to prioritise work, shape user stories, and adapt approaches as needs change.
• Recognise when to progress, pause, or stop work based on evidence, risks, and opportunities.
• Plan and engage with stakeholders at the right points, building strong relationships and influencing decisions.
• Recommend and apply the most appropriate tools, methods, and techniques for different contexts.
• Design, improve, and implement operational processes to support the delivery and ongoing management of products and services.
• Act as a point of escalation for complex operational issues, resolving challenges and overcoming constraints.
• Work closely with operational delivery teams across Government Digital and Data to ensure successful outcomes.
• Promote flexible, innovative ways of working, adapting to change and turning constraints into opportunities.

Qualifications:

We use an assessment framework called ‘Success Profiles’ which lists the elements we test and provides detailed descriptions of each. For this post, the following Success Profile elements will be assessed:

• Experience: Strong experience working with Agile and Lean practices, with the ability to choose the right approach for the team and evaluate it throughout the project.
• Ability to clearly define and communicate problem statements, and support others to do the same.
• Experience adapting approaches to work effectively within constraints and changing circumstances.

Behaviours: Leadership - (Level 3)

This role is aligned to Senior Product Manager within the Government Digital and Data Profession. These skills will be tested during the Technical Assessment if you are successful at sift stage.

How to Apply:

Apply online, providing a CV and a Supporting Statement (of no more than 750 words) which provides evidence of how you meet the Success Profiles above. Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience.

Should a large number of applications be received, an initial sift may be conducted using the CV and personal statement on the first Experience criteria. Candidates who pass the initial sift will have their applications fully assessed. Successful candidates will be invited to a competency-based interview which will assess the experience and behaviours, and a technical assessment comprising a 10-minute presentation which will assess the technical skills.

Expected Timeline (subject to change):

• Sift - week commencing 29th June 2026
• Interview – week commencing 13th July 2026

Location - In Person in either Dundee or Glasgow

About Us:

Social Security Scotland is an Executive Agency of the Scottish Government. Our benefits help people from all walks of life in Scotland. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. We are committed to recruiting a diverse workforce that is representative of the clients we serve.

Working Pattern:

Our standard hours are 35 hours per week and we offer a range of flexible working options, depending on the needs of the role. We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location, which will be either Glasgow or Dundee.

Equality Statement:

Social Security Scotland are committed to equality and inclusion, and we aim to recruit a diverse workforce that reflects the population of our nation. Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post.

Further Information:

This role is only available to existing permanent civil servants who have successfully completed their probation period within Social Security Scotland, or the broader Scottish Government.

If you experience any difficulties accessing our website or completing the online application form, please contact the Resourcing Team via recruitment@socialsecurity.gov.scot. Apply before 23:55 on 24th June 2026.