B2 Fraud Investigation Officer - Social Security Scotland in Glasgow

Do you have experience in counter fraud or criminal investigations? Are you looking for an interesting and challenging role where you can work proactively and collaboratively and further develop your team working skills? If so, our Fraud Investigator role could be a great fit for you.

Everyone in Scotland should have the support they need to live their life, and we believe they should be able to get it when and where they need it. That's why Social Security Scotland is built around the people of Scotland.

However fraud is a known risk to the benefits being devolved, so the agency has developed their response. While our strategy is to design out opportunities for fraud and error through preventative measures where possible, there remains the possibility that fraud will occur. To respond to this, Social Security Scotland's counter fraud service detects and investigates fraud, taking enforcement action where appropriate.

This role offers an exciting opportunity to join Social Security Scotland’s Glasgow hub Counter Fraud team, where you will contribute to the safeguarding of vital resources for the people of Scotland who need them, by gathering and assessing intelligence and carrying out formal investigative action. It also allows the opportunity to engage closely with internal and external stakeholders, be flexible and pro-active in your approach to fraud investigations, be comfortable in a changing environment, and enjoy working collaboratively to identify improvements, exploring new ideas and solutions.

This role is based out of High Street, Glasgow however, due to the nature of the role a high degree of flexibility is required there is an expectation for travel from the Glasgow base office.

Responsibilities
You will undertake investigations into allegations of fraud which are compliant with legal and policy requirements, to include:

• Investigation planning to identify relevant enquiries and gather appropriate evidence.
• Conducting interviews with witnesses.
• Conducting formal recorded interviews of suspects.
• Undertaking risk assessments, managing evidence and administering documentation.
• Working closely with other government departments and Police Scotland as appropriate.
• Preparing adjudication reports and case summaries.
• Writing crime reports for submission to the Crown Office Procurator Fiscal Service, and collating production packs, disclosure schedules etc.
• Providing evidence as a witness in prosecution case proceedings and supporting Appeals Officer as appropriate where a Tribunal hearing is requested in relation to a fraud determination.

Success Profiles
We use an assessment framework called ‘Success Profiles’ which lists the elements we test and provides detailed descriptions of each. Find out more about the framework here.

For this post, the following Success Profile elements will be assessed:

Experience

• Operational experience in counter fraud or some other form of criminal investigation, ideally to include investigative planning, formal interviewing, statement noting, evidence management and crime report collation.
• Experience of working collaboratively with internal and external partners, seeking opportunities to share resources, information, experience and best practice.
• A sound approach to decision making, with an ability to consider proportionality and necessity when undertaking investigative enquiries.
• An ability to work effectively in a changing environment, demonstrating flexibility and overcoming challenges while also enabling others to do so.
  

Behaviours

• Communicating and Influencing - Level 3
• Delivering at Pace - Level 3

You can find out more about Success Profiles Behaviours, here: Success Profiles - Civil Service Behaviours (publishing.service.gov.uk)
How to Apply
Apply online, providing a CV and a Supporting Statement (of no more than 1000 words) which provides evidence of how you meet the Success Profiles above. Both the CV and the Supporting Statement provided will be assessed against the criteria for the role

Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.

Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.

If invited for further assessment, this will consist of an interview and presentation.

Please note we aim to provide feedback on request. However, if we receive a large number of applications it may not be possible for us to provide specific feedback on your application. We will provide feedback on request to candidates who attend an interview/assessment.
Security Checks
This post requires the successful candidate to clear additional National Security Vetting clearance before a start date can be offered. Further information regarding National Security Vetting clearance can be found here - United Kingdom Security Vetting: Applicant - GOV.UK (www.gov.uk)
Information Session
We are holding a candidate information session to provide you with information about the application and interview process, as well as further information on the role and team.

The session will be held on Thursday 6th August at 12:00 – 1:00 pm

Please join us using the link below.

Join the meeting now
Expected Timeline (subject to change)
Sift – 12th – 19th August 2026
Interview – week commencing 31st August 2026
Reserve List
In the event that there are more successful candidates than posts available, a reserve list will be kept for up to 12 months.
About Us
Social Security Scotland is an Executive Agency of the Scottish Government. Our benefits help people from all walks of life in Scotland. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. We are committed to recruiting a diverse workforce that is representative of the clients we serve. Find more about us here.

We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer.

As part of the UK Civil Service, we uphold the Civil Service Nationality Rules.
Working Pattern
Our standard hours are 35 hours per week and we offer a range of flexible working options, depending on the needs of the role. We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location, which will be Glasgow.

This role is based out of High Street, Glasgow however, due to the nature of the role a high degree of flexibility is required. There is an expectation for travel from the Glasgow base office.

If you have specific questions about the role you are applying for, please contact us.
Equality Statement
Social Security Scotland are committed to equality and inclusion, and we aim to recruit a diverse workforce that reflects the population of our nation.

Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process, please contact us at Recruitment@socialsecurity.gov.scot.

Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them.
Further Information
This role is only available to existing permanent civil servants who have successfully completed their probation period within Social Security Scotland, the broader Scottish Government or Other Government Departments.

Find out more about our organisation, what we offer staff members and how to apply on our Careers Website.

Read our Candidate Guide for further information on our recruitment and application processes.

The successful candidate will be expected to remain in post for a minimum of 3 years unless successful in gaining promotion to a higher Band or Grade.

If you experience any difficulties accessing our website or completing the online application form, please contact the Resourcing Team via recruitment@socialsecurity.gov.scot
Apply before 23:55 pm on 10th August 2026
Contact Name - Fiona Gray
Contact Email - Fiona.Gray@socialsecurity.gov.scot