SCS Resourcing Operations Lead in Edinburgh

• Lead, coach and develop the SCS Resourcing Team ensuring that resource is effectively aligned to priorities and is adapting to changing demands across the SCS landscape.
• Lead the end-to-end delivery of a high-quality, flexible SCS resourcing service, working in partnership with the wider Attraction & Resourcing team to meet organisational priorities and to continually improve/evolve our service delivery.
• Shape and embed an inclusive, candidate and hiring manager–centred approach, ensuring a consistently positive, accessible and high-quality experience across all recruitment activity.
• Build and maintain strong, trusted relationships with senior stakeholders (Directors, DGs and Permanent Secretary) providing expert advice and influencing senior management decisions on workforce planning, via quarterly commissions, and recruitment delivery.
• Oversee the effective planning and delivery of SCS recruitment campaigns, ensuring they run smoothly, efficiently and in line with Civil Service Recruitment Principles and governance requirements.
• Ensure the accuracy, integrity and effective use of resourcing data, driving high-quality management information and insight to inform decision-making and workforce planning.
• Establish, monitor and report on key performance indicators (KPIs), service level agreements (SLAs) and operational metrics to track performance, manage risk and drive continuous improvement.
• Identify, prioritise and lead continuous improvement initiatives to optimise processes, reduce time-to-hire and enhance both candidate and hiring manager experience.
• Act as a recognised subject matter expert on Civil Service recruitment policy, providing authoritative guidance and ensuring compliance across all activity.

Proof of qualifications will be checked at the assessment stage.

• Experience in managing recruitment operations.
• Strong understanding of Civil Service Recruitment Principles and public sector governance.
• Ability to manage and motivate teams to deliver at pace in changing circumstances.
• Senior stakeholder engagement with good influencing and negotiation skills.
• Ownership of data governance and data quality, MI and insights.

Skilled Worker Sponsorship being offered

This role has been assessed as eligible for Skilled Worker sponsorship and is therefore being advertised with the option of sponsorship where required. Any offer of sponsorship remains subject to the individual meeting all other relevant Home Office eligibility and compliance requirements at the time of appointment.

Recruitment Principles
As a government organisation, we adhere to the Civil Service Commission Recruitment Principles and we investigate any complaints received in relation to recruitment cases.