Do you want an exciting opportunity to join the new National Social Work Agency (NSWA), established in early 2026?
The Agency has oversight of social work – raising the profile and strengthening the cohesion of the profession across public, third and independent sectors, including students. It will advance social work practice and support implementation of national policy – driving support, change and continuous improvement in social work education and learning. This is a new agency with highly motivated staff, who take pride in their work and strive to ensure effective person-centred, and trauma responsive support is available for people of all ages in Scotland. The work is fast-paced, high profile, varied and rewarding.
As Programme Support Officer within the Improvement and Implementation Unit, you will provide essential coordination and operational support to the delivery of a national programme of training and implementation activity. Working with policy colleagues, senior leaders and external stakeholders, you will help ensure that activity is well-planned, effectively communicated and delivered smoothly.
You will support programme delivery through coordination of training and events, management of communications and programme data, and effective administration of governance processes. Your role will contribute to ensuring delivery is organised, evidence-informed and responsive to feedback, supporting the wider aim of embedding trauma-responsive practice across social work services.
Responsibilities
Responsibilities
- Plan and coordinate a national programme of training and implementation support, working with the Implementation Team Lead to schedule and deliver activity across social work services in Scotland.
- Manage participant engagement for training programmes, including sign-up processes, attendance tracking and ongoing communications.
- Deliver end-to-end logistics and operational support for the Improvement and Implementation Unit, including organising training events, booking venues and coordinating in-person delivery.
- Maintain and update project management tools and programme data, ensuring training and implementation records are accurate, current and accessible.
- Provide high-quality secretariat support to key governance groups, including the Trauma Responsive Social Work Services Partnership Delivery Group and Expert Advisory Group.
- Support cross-government policy delivery by collaborating with colleagues and stakeholders to progress shared social work outcomes.
- Management of the Trauma Responsive Social Work Services mailbox, ensuring commissions are actioned, delegated and filed accordingly.
Qualifications
Working pattern
This role is a permanent level transfer position.
How to Apply
Applications for this position will only be accepted from substantive B1 employees.
Please submit a statement outlining your suitability for the role, relevant skills and experience, and what you would bring to the team (maximum 500 words).
Selection Process
All candidates will be invited to an informal discussion with the Hiring Manager.
Informal discussion dates tbc.
Please be advised this vacancy is open only to Priority Movers.
Further Information
If you have specific questions about the role, please contact johnny.berwick@socialwork.gov.scot
Read our Candidate Guide for further information on our recruitment and application processes.
