At a Glance
- Tasks: Provide HR support and advice to managers and staff on various employment matters.
- Company: Join the Scottish Government, a diverse and inclusive employer.
- Benefits: Flexible working options, supportive environment, and career development opportunities.
- Other info: Dynamic team with a focus on wellbeing and fair treatment.
- Why this job: Make a positive impact on employee experiences and workplace culture.
- Qualifications: CIPD membership at Associate level or willingness to work towards it.
The predicted salary is between 24000 - 28000 £ per year.
This is an Expression of Interest (EOI) opportunity, available on a lateral move basis only. Applications are open to Core Scottish Government employees only.
Business Area/Directorate - HR People Advice (People Directorate)
Location - Saughton House
Working Arrangement – Our standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role, including Flexi-leave. Scottish Government staff in hybrid-compatible roles should aim to work in-person 40% of the time, either in an office or other agreed work location.
Grade - B1
Advert type - Level Transfer
Duration - 12 months
Eligibility - Expressions of interest are invited from eligible staff in substantive B1 grade for this vacancy. Skilled Worker sponsorship is not available for this role. As a result, we are unable to appoint candidates who require Skilled Worker sponsorship now or in the future. Applicants must have an existing and ongoing right to work in the UK.
The Scottish Government ambition is to be a world-leading, diverse employer where people can be themselves at work. We are committed to ensuring our workplaces are environments where everyone feels respected and supported, and where there is inclusion and equal opportunity.
The key purpose of the HR People Advice Team is to empower and build capability in our leaders, managers and staff to enable them to create the culture where that ambition can be embraced and delivered. The team provides dedicated HR support and advice to colleagues across the organisation to ensure fair and consistent treatment, with a focus on wellbeing and on the resolution of issues as the earliest possible opportunity.
The team focuses on ensuring that the SG employee experience is a positive one which takes into account individual circumstances, the Fair Work principles and the ambitions of the SG. There are circa 30 staff in the HR People Advice Team supporting a diverse range of business areas across various locations throughout Scotland.
Key responsibilities
- Provide advice and support to managers and staff at all levels on HR matters (informal and formal) including: performance management; sickness absence; conduct; discipline; grievance and job grading. You will be the first point of contact for managers and staff.
- Assist the HR Senior Adviser (B2) with discipline and grievance cases. This involves making initial assessments about a case, appointing Investigating, Deciding and Appeal Officers, arranging panel hearings and note taking.
- Casework management for probationers and taking forward HR processes where there are concerns about conduct, attendance or performance.
- Casework management for intermittent and long-term sickness absence. This includes supporting the individual and manager to ensure all workplace adjustments are in place, seeking advice from our Occupational Health provider or other external expert organisations, holding formal attendance meetings and making decisions about appropriate action, seeking advice and support, as necessary, from HR policy and legal colleagues.
- Providing advice on and completing Job Grading evaluations.
- Staff management of HR People Advice Administrator (A3).
Success Profile
Success profiles are specific to each job and they include the mix of skills, experience and behaviours candidates will be assessed on, you should provide evidence of how you meet these in your statement.
Key capabilities:
- People policies and employment law - Understands, applies and interprets relevant HR law, policies and processes in providing advice and support. Able to research, investigate and manage HR cases - escalating issues when required.
- Employee relations and disputes - Able to balance individual and business expectations regarding employee/worker relationships. Quickly builds effective relationships, and helps manage disputes and workplace conflict.
- People data and analytics - Analyses and interprets data to inform decision making. Manages sensitive data and records in line with data protection and management policies.
Behaviours - Level 2:
- Making Effective Decisions
- Communicating and Influencing
- Working Together
- Delivering at Pace
You can find out more about Success Profiles on gov.scot.
Essential professional qualifications or accreditation
Member of (or willing to work towards) CIPD membership at Associate level.
Other capabilities and skills needed
Strong customer service, stakeholder management and communications skills. Able to evaluate risks and likely consequences of decisions and to seek help and expertise.
Qualifications
How to Apply
Applications are invited from eligible staff in substantive B1 grade for this vacancy, see guidance on Saltire for details on eligibility criteria: Temporary vacancies and lateral move opportunities. Please submit a statement outlining your suitability for the role, relevant skills and experience, and what you would bring to the team (maximum 500 words). Vacancies close at 23:59pm on Tuesday 2 June.
Selection Process
Applications will be reviewed by panel. Shortlisted candidates who are considered to have the skills and experience will be invited to interview with the hiring manager and another panel member. The panel will recommend the candidate considered most suitable for the post. Interviews are expected to be scheduled for w/c tbc.
Further Information
If you have specific questions about the role, please contact insert contact details. Read our Candidate Guide for further information on our recruitment and application processes.
Casework Officer in Edinburgh employer: Scottish Government
The Scottish Government is an exceptional employer, dedicated to fostering a diverse and inclusive workplace where every employee can thrive. With a strong emphasis on employee wellbeing, flexible working arrangements, and opportunities for professional growth, the HR People Advice Team is committed to supporting staff at all levels. Located in Saughton House, this role offers a collaborative environment that values respect and equal opportunity, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Casework Officer in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your colleagues and connections within the Scottish Government. Let them know you're interested in the Casework Officer role. Sometimes, a friendly chat can lead to insider info or even a recommendation!
✨Tip Number 2
Prepare for that interview! Brush up on your knowledge of HR policies and employment law. Think about how you can demonstrate your skills in managing employee relations and disputes. We want to see you shine!
✨Tip Number 3
Show us your passion for the role! When you get the chance to speak with the hiring manager, share why you’re excited about the Casework Officer position and how you can contribute to the HR People Advice Team's goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take that next step in your career.
We think you need these skills to ace Casework Officer in Edinburgh
Some tips for your application 🫡
Know Your Stuff:Before you start writing, make sure you understand the role of a Casework Officer and what the HR People Advice Team does. Tailor your application to show how your skills and experience align with their needs.
Be Personal and Specific:When writing your statement, don’t just list your qualifications. Share specific examples of how you've handled HR matters in the past. This will help us see how you can contribute to our team.
Stick to the Word Limit:You've got a maximum of 500 words to make your case, so be concise! Make every word count and ensure you cover all the key points without rambling on.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you’re following the right process.
How to prepare for a job interview at Scottish Government
✨Know Your HR Stuff
Make sure you brush up on your knowledge of HR policies and employment law. Be ready to discuss how you've applied these in past roles, especially in areas like performance management and employee relations.
✨Showcase Your People Skills
This role is all about building relationships and managing disputes. Prepare examples that highlight your ability to communicate effectively and resolve conflicts. Think about times when you've successfully navigated tricky situations with colleagues.
✨Data Savvy
Since the job involves analysing people data, be prepared to talk about your experience with data interpretation. Bring examples of how you've used data to inform decisions or improve processes in previous roles.
✨Tailor Your Statement
When submitting your statement, make it personal and relevant. Highlight your skills and experiences that align with the key responsibilities of the Casework Officer role. Show them what you can bring to the team!
