Business Support - B1 in Edinburgh

Join the Parole Policy team as a Senior Community Licence Caseworker, where you’ll manage critical processes for licence breaches, support parole hearings, and collaborate with key stakeholders like the Parole Board and Scottish Prison Service. This role offers a unique opportunity to ensure public safety, drive improvements, and handle sensitive, impactful work in Scotland’s justice system.

The Parole Policy team is looking for a Senior Community Licence Caseworker to process requests for breach and amendments of licence conditions for consideration by the Parole Board for Scotland. This is a critical role which will involve combining a number of reports and producing dossiers for parole hearings, quality assuring work delivered by other caseworkers and engaging with a variety of stakeholders, including the Parole Board for Scotland, the Scottish Prison Service (SPS), Criminal Justice Social Work (CJSW) and clinical professionals.

You will also have a critical role in recording, monitoring and analysing data associated with the recall processes, using that data to suggest and develop solutions. Interested applicants may note the nature of the work often involves the review of sensitive information, including details of index offences. It may also involve sensitivity in dealing with the victims of crime and their families; however, full training and support will be provided to the post holder.

• Processing requests for breach and amendments of licence conditions for consideration by the Parole Board.
• Having a good understanding of the parole system and recall process, ability to highlight and escalate process issues, and exercise judgment to make effective decisions.
• Updating and maintaining Parole Case Management System (CMS) with all relevant documentation and dossiers related to individuals on Community Licence.
• Managing the parole process for Restricted Patients.
• Liaising with clinical professionals to assist victims of crime, their family members as well as offenders.
• Identifying and researching missing information within dossiers.
• Recording and monitoring recall data to identify trends and patterns.
• Accurately entering and maintaining data in our case management systems and ensuring up-to-date and comprehensive records.
• Providing support and making recommendations on improving the recall processes and practices to the Team Leader as well as policy officials.
• Proactively identifying and notifying senior colleagues of potential high-profile cases.
• Alerting senior officials of cases which could attract media attention in order to brief the Cabinet Secretary.
• Contributing and assisting with drafting submissions and MiCases.

This role is a temporary position with an expected commitment of 12 months.

Applications for this position will only be accepted from substantive B1 employees. Please submit a statement outlining your suitability for the role, relevant skills and experience, and what you would bring to the team (maximum 500 words).

All candidates will be invited to an informal discussion with the Hiring Manager. Informal discussion dates tbc.

If you have specific questions about the role, please contact neale.dixon@gov.scot. Read our Candidate Guide for further information on our recruitment and application processes.